Payroll Vendor Manager , Payroll Vendor Management

Amazon; London; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading company is looking for a Payroll Vendor Manager to join their team in London. The successful candidate will be responsible for overseeing payroll vendor management, enhancing operational excellence, and ensuring compliance with regulatory requirements. This role requires strong relationship management skills and offers opportunities for international travel.

Qualifications

• Experience in account management within HRO/BPO/Payroll.
• Strong understanding of contract management and commercial awareness.
• Ability to support process improvement initiatives.

Responsibilities

• Manage payroll vendor selection and relationships.
• Analyze vendor performance and cost improvement opportunities.
• Participate and lead vendor meetings and negotiations.

Skills

Analytical skills

Negotiation skills

Project management

Relationship management

Job description

Job ID: 2896409 | Amazon Czech Republic Services s.r.o.

The Amazon Payroll team within Amazon Finance Operations (FinOps) is a fast-paced, team-focused, dynamic environment. Our mission is to pay employees accurately and on time every time, while keeping our costs controlled and complying with all regulatory requirements. The Amazon Payroll team is looking for an energetic, enthusiastic, good relationship manager with outstanding analytical, negotiation and project skills to join our Vendor Management team.

The Payroll Vendor Manager, is responsible for the payroll vendor selection, relationships and vendor management in all countries. This position will help oversee the performance of payroll service providers (vendors) and keep all agreements current. The incumbent is required to build good relationships with Legal, Finance Operations, Tech, Compliance, HR and regional payroll operations teams.

This broad role is a not only a relationship management role with up to 30% international travel it also focuses on Operational Excellence by partnering with Lean Six Sigma Black Belt team members to support continuous improvement of Amazon processes, aligning them with customer requirements, and delivering positive impacts in controllership, quality and cost savings. This role may expand beyond the payroll space to support internal partners in FinOps and HR as needed. This position will initially have no direct reports.

Key job responsibilities
· Support the management of payroll vendor selection
· Supporting market research activities
· Support the negotiation and maintenance of contracts ensuring reduction of cost per payslip and alignment with Amazon’s compliance and control requirements working.
· Assist and participate in vendor meetings as required
Analyze and develop vendor performance data to support vendor governance
· Analyzing vendor cost and cost improvement opportunities, monitoring monthly spending patterns and identifying exceptions and areas for potential improvement.
· Deep diving customer pain points in a country and making recommendations for scalable solutions.
· Responding to escalations in a timely manner.
· Supporting continued development of materials, techniques, and metrics to identify opportunities to improve VM tools, systems, and processes.
· Building and maintaining knowledge management tools such as wikis and shared drives.
· Training and mentoring stakeholder in vendor related processes
· May participate in interview process to support hiring of new team members.

BASIC QUALIFICATIONS

Account management in HRO/BPO/Payroll industry, payroll experience, process improvement, contract and commercial awareness

PREFERRED QUALIFICATIONS

Account management in HRO/BPO/Payroll industry, payroll experience, process improvement, contract and commercial awareness

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