Payroll Technician

Harrods; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Harrods is seeking a Payroll Technician to join its HR Department in a hybrid role with three days in the office each week. You will own a designated area of payroll, perform controls, reconciliations and handle complex queries while ensuring accuracy and timeliness across the Group.

You will bring hands-on payroll delivery experience in an in-house environment, with strong knowledge of UK payroll legislation, tax and NI.

Qualifications

• Experience delivering end-to-end payroll in-house.
• Strong knowledge of tax, NI, pensions and statutory payments.
• Experience handling complex payroll calculations and queries.
• Experience completing payroll controls, reconciliations and checking activities.
• Experience supporting payroll testing, upgrades or process improvements.
• Experience with payroll reporting and payroll data analysis.
• CIPP qualification or working towards is desirable.

Responsibilities

• Own designated area of payroll and ensure accurate, timely delivery.
• Perform payroll controls and reconciliations and resolve complex issues.
• Support payroll testing, system changes and process improvements.
• Collaborate with Payroll Administrators and the Payroll Manager to ensure service quality.

Skills

End-to-end payroll

Payroll controls & reconciliations

UK payroll legislation

Analytical mindset

Communication & stakeholder engagement

Payroll data analysis

Coaching & development

Education

CIPP qualification

Tools

Payroll systems

Payroll reporting

Job description

We have an exciting opportunity for a Payroll Technician to join the HR Department at Harrods. This is a hybrid role and requires 3 days a week in the office.

About the Role

As a Payroll Technician, you will play a key role in delivering accurate, compliant and timely payroll services across the Group. Acting as a subject matter expert within the payroll team, you will take ownership of a designated area of the payroll, ensuring payroll activities, controls and colleague queries are managed effectively. This role combines hands‑on payroll delivery with technical expertise and business partnership. You will be responsible for analysing payroll information, performing payroll controls and reconciliations, resolving complex payroll issues and supporting payroll improvements, system changes and compliance activities. Working closely with Payroll Administrators and the Payroll Manager, you will help ensure the payroll service remains accurate, efficient and aligned to business requirements.

About You

You’ll have proven experience in end‑to‑end payroll processing within an in‑house payroll environment, along with a strong understanding of tax, National Insurance, pensions and statutory payments. You’ll have experience handling complex payroll calculations, payroll queries and payroll exceptions, along with experience completing payroll controls, reconciliations and payroll checking activities. You’ll have experience supporting payroll testing, upgrades or process improvements. You’ll have experience working with payroll reporting and payroll data analysis. It would be desirable if you have a CIPP qualification or working towards.

You also have:

• Strong payroll processing and reconciliation skills.
• Good understanding of UK payroll legislation and compliance requirements.
• Strong analytical and problem‑solving capability.
• Excellent communication and stakeholder engagement skills.
• High attention to detail and organisational skills.
• Ability to interpret payroll data and identify issues.
• Good understanding of payroll systems, interfaces and reporting.
• Ability to support, coach and develop others.
• Ability to identify improvements and contribute to change initiatives.

About Us

Harrods is one of the world's most iconic luxury retailers, renowned for delivering exceptional experiences to customers from across the globe. As we continue to evolve our business and invest in our people, technology, and capabilities, we remain committed to setting the benchmark for excellence within luxury retail. Our mission is simple: to create extraordinary experiences that inspire and delight, while building a workplace where talented individuals can perform at their very best.

Our Promise to You

Join us in making the impossible possible. In return, you’ll be part of a collaborative and ambitious team where your expertise is valued, your development is supported, and your career opportunities are as unique as your aspirations.

Alongside a rewarding environment, we offer exceptional opportunities to learn, grow, and build a meaningful career across one of the world's most recognised luxury brands.

Uniquely You

While this advertisement outlines the experience and capabilities we believe will help you thrive, we recognise that talent comes in many forms. If your experience aligns closely with most of the requirements and you're excited by the opportunity, we’d love to hear from you.

At Harrods, it is the individuality, authenticity, and diversity of our people that make us extraordinary. We welcome applications from all backgrounds, cultures, experiences, and perspectives, creating an inclusive environment where everyone can belong, contribute, and succeed.