Payroll Supervisor

Matalan; Knowsley; On-site; GBP 32,000 - 42,000; Full time

Job summary

Matalan in Knowsley, England, is seeking an experienced Payroll Officer to manage all payroll cycles, ensure accurate payments and on‑time submission, and co‑ordinate with HMRC and internal teams.

You will input, process, and review payroll data, run exception reports, handle employee queries, and maintain compliance with HMRC regulations and statutory payments.

Qualifications

• Minimum of 5 years payroll experience.
• Proficient in MS Excel.
• Experience of payroll systems and HMRC regulations.

Responsibilities

• Input and check data for all payrolls/frequencies.
• Process and submit payrolls.
• Run payroll exception reports and amend errors.
• Deal with employee/payroll queries.
• Raise tickets with payroll software for system errors.
• Report from payroll to HR and business requirements.
• Maintain and update static payroll data.
• Enter variable payments (overtime, holiday pay).
• Liaise with HMRC as needed.
• Send all P45s/Starter/ RTI to HMRC.
• Ensure statutory payments (SSP, SMP, SAP) are paid.

Skills

Payroll experience

Attention to detail

Leadership

Tools

MS Excel

Payroll software

Job description

ROLE PURPOSE

The processing of all payrolls / frequencies. Ensuring all Company employees are paid accurately and on time. Reporting directly to the Senior Payroll Manager.

The role has elements of payroll from data input, processing, review, audit, HMRC submissions, payroll reconciliations and the BACS processing.

The role is integral to ensuring an efficient and effective payroll service is provided to circa 9000 staff, and as such will need to work alongside members of the business, including the rest of the finance team and with the People & Systems team.

KEY RESONSIBILITIES

• Input and checking of all relevant data for all payrolls /frequencies
• Process and submission of all payrolls / frequencies
• Running and checking payroll exception reports – amending errors where appropriate
• Deal with employee / other departmental payroll queries.
• Raise tickets (where necessary) with payroll software provider for system errors.
• Responsible for reporting from payroll in line with HR and business requirements.
• Maintain and update static payroll data as per business requirements.
• Enter variable payments. e.g. Overtime, Holiday pay
• Liaise with HMRC where necessary.
• Send all P45s/Starter/RTI information to HMRC
• Ensure all statutory payments are paid as appropriate i.e. SSP, SMP, SPP, SAP.
• Any other payroll duties as required by the business

MEASURES (KPIs)

The metrics by which performance will be measured

• Ensuring all payroll payments are made accurately and on time.
• Ensuring that all HMRC and 3rd party disbursement payments are made accurately and on time.
• Number of advances made due to error / accuracy rate

KEY STAKEHOLDERS

• Senior Payroll Manager
• Other members of the payroll team.
• People Data, Systems and Governance Manager
• People Service Manager
• Wider HR Team
• Senior Commercial Finance Managers / Commercial Finance
• Cash Team

SKILLS & EXPERIENCE

• Minimum of 5 years Payroll experience
• Proficient in MS Excel
• Experience of payroll systems, HMRC regulations. § Attention to detail § Highly organised § Team player with strong leadership skills.

FUNCTIONAL CAPABILITIES

Customer Insight

• Identifies the key customer opportunities and ensures deep customer understanding and insights are applied to drive growth

Relationship Building

Understands what motivates colleagues’ teams & external agencies and constantly strives to build strong relationships that create great outcomes

Performance Management

Demonstrates a good understanding of customer requirements and proactively manages query resolution.

Brilliant Execution

Maintains high standards and delivers high quality results by balancing quality and efficiency appropriately

LEADERSHIP CAPABILITIES

Identify the top 2 most important functional capabilities for this role; these are Matalan capabilities and so by their nature they will all have a high degree of importance.

Creating Clarity

Help customers and other departments understand the strategy and the part they play,communicate honestly and make sound decisions

Driving Change

View change and innovation as essential, ensuring a growth mindset across the team.

Enabling Agility

Operate with pace and efficiency. Execute credibly, think end to end, drive collaboration and minimise duplication.

Encouraging Inclusion

Are extremely self-aware, understand the impact they have on others and the culture they create. Are authentic, build trust and encourage diversity of thinking.