Payroll Administrator

ST James Facilities; City Of London; On-site; GBP 25,000 - 38,000; Full time

Job summary

ST James Facilities is seeking a Payroll Administrator to join our team and manage the monthly payroll process, ensuring accuracy, confidentiality and timeliness. You will maintain payroll records, liaise with HR, bank details and external providers, and support year-end procedures while upholding GDPR requirements.

The role requires experience with UK PAYE/National Insurance and pension auto-enrolment, strong spreadsheet skills and the ability to work under pressure in a high-volume environment.

Qualifications

• Experience with UK PAYE, NI and pension auto-enrolment is essential.
• High mathematical accuracy is required.
• Ability to work under pressure in a high-volume payroll environment.
• Proficient with Word, Excel, PowerPoint and Email.

Responsibilities

• Process monthly payroll data including overtime, ad hoc holiday pay, bonuses, statutory payments and deductions.
• Administer workplace pension enrolments and opt-outs.
• Process address/email/bank changes and match with external provider.
• Liaise with HR and line managers on payroll changes.
• Prepare and submit payroll information to external provider by deadlines.
• Handle late payroll amendments after cutoff.
• Check payroll reports for accuracy before finalisation.
• Respond to payroll queries with external providers, HMRC and pension schemes.
• Support year-end payroll activities (P60s, P11Ds).
• Assist with payroll audits and internal/external reporting.
• Maintain confidentiality and GDPR/data protection compliance.

Skills

Administration

Organisation

Deadline management

Communication

Teamwork

Decision making

Stakeholder handling

Tools

Microsoft Office

Job description

Overall Purpose

As Payroll Administrator, you will be part of a team responsible for processing the monthly payroll. To provide an accurate, efficient and confidential administration service ensuring employees are paid correctly and on time.

This role involves maintaining payroll records, processing payroll information, liaising with employees and external payroll providers, and ensuring compliance with relevant payroll legislation and company procedures. This role involves managing sensitive and confidential matters and protecting the security of information, data and files.

Duties and Responsibilities

• Collate, check and process monthly payroll information including overtime, ad hoc holiday pay, bonuses, statutory payments and deductions. Liaise with HR to make sure all new starters, leavers and salary changes have been included.
• Administer workplace pension enrolments, opt-ins, opt outs and contribution changes.
• Process any address, email address or bank changes an make sure they match with the external payroll provider.
• Liaise with HR and line managers regarding employee changes affecting payroll.
• Prepare and submit payroll information to the external payroll provider ensuring deadlines are met.
• Deal with any late payroll amendments after payroll cutoff.
• Check payroll reports for accuracy before payroll is finalised.
• Deal with all payroll queries and liaise with external payroll providers, HMRC, pension providers and other relevant organisations.
• Assist with year end payroll procedures, including P60's, P11D's and other relevant organisations.
• Support payroll audits and provide information for internal and external reporting.
• Maintain confidentiality and undertake relevant training and carry out other reasonable duties.
• Maintain accurate payroll reports in accordance with GDPR and data protection requirements.

Payroll Competencies (Skills)

• Strong administration and co-ordination skills
• Organisational and planning
• Able to work to deadlines
• Strong communication skills, both written and verbal
• Teamwork, motivation and self-development
• Decision‑making, processes and outcomes
• Experience of dealing with senior and sometimes challenging individuals

Experience/Knowledge

• Intermediate Microsoft Office knowledge: Word, Excel, PowerPoint, Email – essential
• Previous exposure to a high pressure environment – essential
• Previous payroll experience – desirable
• Working knowledge of UK PAYE, National Insurance, statutory pay rules, and pension auto‑enrolment
• High level of mathematical accuracy

Personal Attributes

• The ability to work accurately, with attention to detail
• Personally credible and a role model
• Excellent interpersonal and customer‑facing skills
• A high level of confidentiality/discretion
• Tact and diplomacy
• The ability to work on own initiative and as part of a team (Collaborative)
• Flexibility with regard to working hours
• Able to work under pressure and to tight deadlines
• Ability to multitask and the courage to challenge

Disclaimer:

Thank you for your interest in this vacancy. We appreciate the time and effort you have spent submitting your application. Due to a high volume of applicants, if you do not hear from us within 15 days, please assume you have been unsuccessful at this time. Please note, we are unable to provide individual feedback, but please feel free to reach out to us at [e-mail] should you have any further queries or to hear about alternative opportunities.