Payroll Officer

Commercial Services Group; West Malling; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Birthday day off

Life assurance

Pension plan

Discounts

Health cash plan

Cycle to work

Volunteer days

Wellbeing programme

Learning & development

CSG Academy access

Hybrid working

Job summary

Commercial Services Group is seeking a Payroll Officer to join our busy payroll team in Kings Hill, offering hybrid working and a permanent contract. The role focuses on delivering accurate weekly payments for our temporary workforce, while upholding deadlines and strong customer service.

You will support payroll activities, handle data imports, respond to queries, and work with colleagues across payroll, recruitment and finance to maintain accuracy and compliance.

Qualifications

• Experience in a fast-paced payroll/administrative environment is desirable.
• Strong Microsoft Excel skills and data handling ability.
• Excellent written and verbal communication, plus relationship-building能力.

Responsibilities

• Manage weekly payroll processes for timely, accurate payments.
• Support payroll processing and data imports from CRM into Pay & Bill system.
• Resolve warnings and errors to ensure compliance with procedures.
• Assist with payslips, reconciliations and pension uploads.
• Handle high volumes of holiday requests from temporary workers.
• Respond to payroll queries from managers, workers and suppliers.
• Collaborate with payroll, recruitment and finance teams to resolve queries.

Skills

Payroll

Excel skills

Communication

Attention to detail

Data analysis

Workload management

Tools

Pay & Bill system

CRM

Job description

Location:Kings Hill / Hybrid

Salary/package: £27,500 per annum

Contract type: Permanent

Hours: Full time, 37 hours per week

Connect2Kent are looking for a Payroll Officer to join our busy payroll team, supporting the delivery of accurate and timely weekly payments for our temporary workforce. This is a great opportunity for someone who enjoys working in a fast-paced environment, is organised and has a strong eye for detail. Payroll experience would be beneficial, but we're also keen to hear from people who are confident managing workloads, meeting deadlines and delivering excellent customer service. If you're looking to develop your skills within a supportive team, we'd love to hear from you

Who we are

Recruitment Partnerships is part of Commercial Services Group (CSG), providing recruitment and workforce solutions to Kent County Council and a number of other councils across the country. We deliver high-quality, flexible recruitment services that support public sector organisations with their workforce needs, ensuring efficiency, compliance and exceptional service delivery.

Why this role matters

The successful candidate will help ensure workers and suppliers are paid accurately, on time and in line with legislation, contracts and internal processes. This is a varied position within a busy payroll function, where you'll support payroll activities, resolve queries and work closely with colleagues across the business to deliver an excellent payroll service.

What you’ll be doing

• Managing weekly payroll processes to ensure accurate and timely payments.

• Supporting the processing of weekly payrolls, ensuring payments are accurate and made on time.

• Overseeing data imports from CRM into the Pay & Bill system and resolving exceptions.

• Reviewing warnings and errors to ensure compliance with processes and procedures.

• Assisting with payroll administration tasks including payslips, reconciliations and pension uploads.

• Processing high volumes of holiday requests from temporary workers.

• Responding to payroll queries from managers, workers and suppliers.

• Building strong working relationships with internal teams and external partners.

• Working closely with colleagues across payroll, recruitment and finance to resolve queries and maintain payroll accurate.

• Supporting improvements to reporting, processes and controls.

What we’re looking for

• Previous experience working in a fast-paced environment.

• Payroll experience would be beneficial but is not essential.

• Experience working in a fast-paced administrative, finance, customer service or office-based environment would be advantageous.

• Strong Microsoft Excel skills.

• Excellent communication, interpersonal and relationship-building skills.

• A proactive approach with the ability to learn new processes quickly.

• Strong attention to detail and commitment to accuracy.

• The ability to analyse complex data.

• Ability to plan and prioritise workloads.

What you’ll get in return

• Salary of £27,500 per annum

• 25 days annual leave, increasing with length of service

• Birthday Day Off

• Life assurance cover (4x salary)

• Pension scheme with 4% employer contribution

• Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme

• Volunteer days and access to a comprehensive wellbeing programme

• Tailored development support with real opportunities to progress

• Access to Learning & Development opportunities via our CSG Academy

• Hybrid working, Monday and Wednesday in Kings Hill

Why CSG?

CSG is the UK’s largest local authority-owned trading company (LATCO), generating over £700 million in revenue per annum and supporting more than 16,000 education and public sector customers globally.

We are growing through a combination of organic development, acquisitions and strategic partnerships. Our 35+ businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact.

As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

As a member of Inclusive Employers with Silver Accreditation, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.