Payroll Delivery Services Co-ordinator

Wiltshire

Trowbridge

Hybrid

GBP 31,537 - 33,699

Full time

14 days+

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Benefits offered by this job

Hybrid working

Job summary

Wiltshire Council is seeking an experienced Payroll Delivery Services Coordinator to deliver high-quality payroll services and support organisational change. The role focuses on coordinating complex payroll processes, maintaining records, and advising stakeholders across public bodies.

Ideal candidates will have an NVQ in Business Management or equivalent, with experience in reporting, data analysis and basic programming.

Qualifications

NVQ in Business Management or equivalent
Experience working in a technical environment with reporting and data analysis
Strong IT skills and attention to detail

Responsibilities

Coordinate payroll processes across Payroll Delivery and internal teams
Provide payroll advice and guidance to customers and partners
Maintain employee records and support HR & OD improvements
Interpret requirements using knowledge of local government payroll processes and Oracle systems
Ensure activities are delivered in line with organisational and financial controls

Skills

Analytical skills

Payroll knowledge

Coordination

Education

NVQ in Business Management

Tools

Oracle

Job description

Salary: £31, 537 - £33,699 per week
Hours per week: 37 hours
Temporary/Fixed term: 12 Months

Are you an experienced payroll professional with excellent analytical skills and a talent for coordinating complex processes? We're looking for a Payroll Delivery Services Coordinator to play a key role in delivering high-quality payroll services, supporting organisational change and driving continuous service improvement.

The Payroll Delivery Team provides payroll services to Wiltshire Council, schools, academies and a range of external public-sector organisations. This includes providing advice and guidance on payroll-related matters, maintaining employee records, and supporting the development of HR & OD services through improved systems, processes and management information.

This technical role supports the delivery of payroll services by acting as a key point of contact across Payroll Delivery, customers and internal teams, ensuring activities are effectively coordinated and delivered in line with organisational and financial controls.

The postholder will use their knowledge of local government payroll processes, Oracle systems, organisational structures and data to interpret requirements, resolve issues and support the effective delivery of payroll services.

To be successful in this role, you will hold an NVQ in Business Management or have equivalent knowledge gained through relevant experience. You will have experience working in a technical environment, including reporting, data analysis and basic programming. As a strong problem solver, you will demonstrate sound judgement, excellent attention to detail and strong IT skills, enabling you to analyse and interpret information effectively.

Why us?

At Wiltshire Council, we're committed to creating stronger communities and delivering excellent services for our residents, schools and partners. If you're passionate about payroll, customer service and continuous improvement, we'd love to hear from you.

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here. Our hybrid working model means office staff are on site for at least half their hours, community‑based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Job Info