Payroll and Project Systems Specialist

DHL Supply Chain; Milton Keynes; On-site; Confidential; Full time

Benefits offered by this job

Free on-site parking

Onsite canteen

Free confidential 24/7 GP service

Hundreds of discounts

Enhanced pension scheme

Affordable loans & enhanced pension

Job summary

DHL Supply Chain in Milton Keynes is seeking a Payroll Systems Project Specialist to lead complex HR and payroll system projects, ensuring alignment with our digitisation strategy, programme goals, and regulatory requirements.

You will collaborate across Payroll (ResourceLink), Time & Attendance (Kronos), HRMS (Oracle), and Finance, document systems, define to-be designs, and drive improvements while mentoring teams.

Qualifications

• Ideally 3+ years in-depth HR, payroll or relevant project experience.
• Expert understanding of transactional HR processes related to payroll systems.
• Ability to analyse payroll systems and processes and provide recommendations for optimizing them.
• Good general business and operational management experience.
• Basic technical knowledge of global and regional systems, ideally Oracle HCM Cloud, Kronos Workforce Central and ResourceLink.

Responsibilities

• Engage with regional/country HR stakeholders; provide solutions for medium/high complexity payroll system issues.
• Support vendor management for third-party payroll systems.
• Collaborate with Global BPO and HRDO teams on design approvals.
• Document current systems/processes, legal requirements, and internal controls.
• Develop as-is and to-be designs aligned with digitalisation strategy.
• Collect and assess improvement needs from business requirements and change requests.
• Drive continuous improvement initiatives; evaluate cost/benefit and recommend changes.
• Escalate unresolved changes or priorities.
• Create scripts, lead User Acceptance Testing, and update system-level documentation.

Skills

HR Payroll Systems

Project Management

Stakeholder Engagement

Process Improvement

Tools

Oracle HCM Cloud

Kronos

ResourceLink

Job description

Payroll Systems Project Specialist

Contract Type: Permanent

Location: Milton Keynes (MK4 4BX) minimum 1 day a week in Milton Keynes
Grade: RCS K

DHL are seeking a highly skilled and experienced individual to fill the role of Payroll Systems Project Specialist and join our dynamic team in HR Shared Services. The successful candidate will be responsible for leading complex HR and Payroll systems projects, ensuring they align with our company's digitisation strategy, programme goals, and meet legal and regulatory requirements.

The UK Payroll Systems Project team are experts in DHL Supply Chain's Payroll related systems. They are responsible for being a key lead to the design, implementation and rollout of complex payroll related system projects. This role is expected to work across functions and systems including, but not limited to, Payroll (ResourceLink), Time and Attendance (Kronos), HR Management Systems (Oracle E-business Suite/Oracle HCM Cloud), Employee Benefit Administration (Pensions/C2W etc.) and Finance (Oracle e-business suite), and be a mentor and advisor to relevant teams.

WHAT DOES THE ROLE ENTAIL?

As part of your normal duties, you will;

Customer Management

• Engage with regional/country HR stakeholders; provide solutions for medium/high complexity payroll system issues.
• Support vendor management for third-party payroll systems.
• Collaborate with Global BPO and HRDO teams on design approvals.

System & Process Management

• Document current systems/processes, legal requirements, and internal controls.
• Develop as-is and to-be designs aligned with digitalisation strategy.
• Collect and assess improvement needs from business requirements and change requests.
• Drive continuous improvement initiatives; evaluate cost/benefit and recommend changes.
• Escalate unresolved changes or priorities.

Internal Controls & Compliance

• Align HR/payroll systems with HR IT architecture and digitalisation strategy.
• Maintain documentation of system usage, customisations, and internal controls.
• Define/improve system-related controls and regulatory compliance.
• Implement approved changes; communicate updates and keep documentation current.
• Provide expertise on HR/payroll design and processes internally and externally.
• Track audits and remediation actions.

Project Management

• Perform gap analysis between current and future system architecture.
• Align changes with departmental needs; onboard change agents.
• Contribute to implementation plans and timelines.
• Create scripts, lead User Acceptance Testing, and update system-level documentation.

WHAT DOE WE NEED FROM YOU

• Ideally 3+ years in-depth HR, payroll or relevant project experience
• Expert understanding of transactional HR processes related to payroll systems and processes in particular
• Ability to analyse payroll systems and processes and provide recommendation for optimizing them
• Good general business and operational management experience
• Basic technical knowledge of global and regional systems, ideally Oracle HCM Cloud, Kronos Workforce Central and ResourceLink

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free on-site parking
• Onsite canteen
• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

#UKIDSCWellBeing