Payroll Adviser — Flexible Hours & Client Lead

Duncan & Toplis; Leicester; On-site; GBP 26,000 - 36,000; Full time

Job summary

Duncan & Toplis is seeking an experienced Payroll Adviser to join our Outsourced Payroll team in Leicester. You will deliver accurate and efficient payroll services to clients, acting as the main day-to-day contact and supporting junior staff while ensuring compliance with payroll legislation.

You will liaise with clients, manage deadlines, and develop professional knowledge in payroll and pensions to maximise service quality and client satisfaction.

Qualifications

• Must have relevant payroll experience in a payroll bureau.
• Ability to work as part of a wider team.
• Proactive in managing targets to help the manager meet goals.
• Excellent verbal and written communication skills.
• Able to produce accurate work under tight deadlines.
• Knowledge of payroll and pension administration.
• Develop IT skills to support client requirements.

Responsibilities

• Manage assigned clients, delivering payrolls as required and per LoE.
• Support the assistant payroll manager to develop team members.
• Maintain high standards of client service and compliance with payroll legislation.
• You will keep clients informed of significant issues and opportunities.
• Ensure work is completed efficiently and records are up to date.
• Act as the primary day-to-day contact for clients for payroll delivery.
• Coach and supervise the team to develop skills and understanding.
• Collaborate with the wider team to ensure service delivery standards.

Skills

Payroll bureau experience

Team player

Target management

Clear communication

Deadline oriented

Payroll & pensions knowledge

IT skills

Job description

Duncan & Toplis is seeking an experienced Payroll Adviser to join our Outsourced Payroll team in Leicester. You will deliver accurate and efficient payroll services to clients, acting as the main day-to-day contact and supporting junior staff while ensuring compliance with payroll legislation.

You will liaise with clients, manage deadlines, and develop professional knowledge in payroll and pensions to maximise service quality and client satisfaction.