Payroll Administrator

Sopra Steria Limited; Killingworth Village; Hybrid; GBP 28,000 - 30,000; Part time

Benefits offered by this job

25 days annual leave

Health cash plan

Pension

Volunteering days

Carers leave

Job summary

Sopra Steria Limited in Newcastle is hiring a part-time Payroll Administrator to support payroll and pensions for around 6,500 employees. The role is 22.5 hours weekly, hybrid with on-site attendance up to 3 days in the Newcastle office.

You will manage payroll tasks, maintain records, and assist with pension and statutory payments, delivering excellent customer service to employees and managers.

Qualifications

• Strong organisational skills with ability to prioritise workloads.
• Excellent attention to detail and data accuracy.
• Numeracy and literacy at GCSE level or equivalent.
• Proficient IT skills: Excel, Word, Outlook; quick learner of new systems.
• Proactive, customer-focused with high-quality service delivery.
• Excellent communication and stakeholder relationship-building abilities.

Responsibilities

• Process payroll administration activities including new starters, changes, terminations, ad-hoc payments and deductions.
• Maintain accurate payroll records and ensure data is updated in systems.
• Support pension administration activities and statutory payments per HMRC guidelines.
• Handle payroll-related queries from employees and managers with professional service.
• Process tax, student loan and court order updates as required.
• Collaborate with People Hub to deliver payroll services effectively.

Skills

Organisational skills

Attention to detail

Numeracy

Literacy

IT skills: Excel, Word, Outlook

Customer service

Communication

Stakeholder management

Payroll experience (nice to have)

Education

GCSE English and Mathematics

Tools

Excel

Word

Outlook

Job description

Are you looking for a part-time role where your attention to detail, customer focus and organisational skills can make a real impact on the experience of thousands of employees? As a Payroll Administrator, you'll play a key role in supporting the delivery of an accurate and efficient payroll and pensions service for approximately 6,500 employees. Working within the dynamic People Hub, you'll help ensure payroll is processed accurately and on time while providing excellent customer service to employees, managers and stakeholders. This is a part-time permanent opportunity, offering 22.5 hours per week across 3, 4 or 5 days, with hybrid working and attendance onsite up to 3 times per week in the Newcastle office.

What you’ll be doing:

• Processing payroll administration activities including new starters, employment changes, terminations, ad-hoc payments and deductions.
• Maintaining accurate employee payroll records and ensuring payroll data is updated correctly within payroll systems.
• Supporting pension administration activities, employee benefit deductions and statutory payment processes in line with HMRC guidelines.
• Managing payroll-related queries from employees and managers, delivering a professional and customer-focused service.
• Processing legislative payroll documentation, including tax, student loan and court order updates where required.
• Building effective working relationships across the People Hub to support the successful delivery of payroll services.

What you’ll bring:

• Strong organisational skills with the ability to prioritise workloads and meet deadlines in a fast-paced environment.
• Excellent attention to detail and a commitment to maintaining accurate records and data.
• High levels of numeracy and literacy, including GCSE English and Mathematics (or equivalent) at Grade A-C/9-4.
• Strong IT skills, including Microsoft Excel, Word and Outlook, with the ability to learn new systems quickly.
• A proactive, customer-focused approach with experience delivering high-quality customer service.
• Excellent communication and relationship-building skills, with the ability to work collaboratively with a wide range of stakeholders.

It would be great if you had:

• Experience working within a payroll, pensions, HR or finance environment.

Employment Type: Part-time (22.5hours pw) perm.

Location: Newcastle (Hybrid).

Security Clearance Level: SC.

Internal Recruiter: Becky.

Salary: £28,000-30,000 pa (Full time equivalent)

Benefits: 25 days annual leave, plus BHols with the option to buy extra days, 4 x death in service life assurance, Health Cash plan, Pension, 3 days paid volunteering, 5 days paid carers leave and an opportunity to opt in for more specific benefits.

Our business is, first and foremost, about people. And it always has been. The solutions we develop are driven by the connections they make and the problems they solve. Our services only matter if they work for people and if they serve a greater purpose. Known for our collaborative approach, we provide consulting and digital services, creating innovative solutions, at scale, to deliver sustainable growth and services that make life better. Our work touches many lives in the UK. From helping the Government provide essential public and health services that offer more convenience and choice, to improving financial services to deliver fairer, customer‑centric solutions. Together we are building a better future by delivering real and lasting value. We are just at the start of what we can achieve together. Come and join us!