Payroll Administrator

Portfolio Payroll Limited; Coventry; On-site; GBP 26,000 - 36,000; Full time

Job summary

Portfolio Payroll Limited is currently partnered with a leading Midlands independent chartered accountancy practice, seeking a Payroll Administrator on a permanent basis. You will deliver end-to-end payroll services across a diverse client portfolio and support colleagues and clients with technical queries.

The ideal candidate will have at least two years of payroll experience, excellent client-facing communication, and advanced UK PAYE knowledge including pensions and auto-enrolment.

Qualifications

• Minimum two years' payroll experience.
• Strong communication and confident dealing with clients.
• Advanced UK PAYE knowledge including deductions and compliance requirements.
• Understanding of pensions and auto-enrolment.
• Knowledge of payrolling benefits.
• Excellent organisational skills and ability to meet deadlines.
• Attention to detail.
• Proficient in Microsoft Office.
• Good client and internal communication skills.
• Ability to work independently with initiative and reliability.

Responsibilities

• End-to-end payroll processing for multiple clients, including new starters, leavers, and changes.
• Client and HMRC liaison - Responding to ad-hoc queries from clients, colleagues, and HMRC in a timely and professional manner.
• Data accuracy and compliance - Maintaining accurate payroll notes, logs, and databases, including Start PDM records.
• Payroll audits - Conducting checks to ensure payroll accuracy, statutory compliance, and adherence to internal processes.
• Professional communication - Building strong relationships with clients, colleagues, and external bodies.

Skills

Payroll experience

Client communication

UK PAYE knowledge

Pensions & auto-enrolment

Attention to detail

Organisational skills

Independence & reliability

Tools

Microsoft Office

Job description

We are currently partnered with one of the midlands leading independent chartered accountancies who are looking for a clients Payroll Administrator to join them on a permanent basis. You will play a key role in delivering high‑quality payroll services across a diverse client portfolio. You will manage end‑to‑end payroll processes, support colleagues and clients with technical queries.

Key responsibilities include:

• End‑to‑end payroll processing - Managing all aspects of payroll for multiple clients, including new starters, leavers, and contractual changes.
• Client and HMRC liaison - Responding to ad‑hoc queries from clients, colleagues, and HMRC in a timely and professional manner.
• Data accuracy and compliance - Maintaining accurate payroll notes, logs, and databases, including Start PDM records.
• Payroll audits - Conducting checks to ensure payroll accuracy, statutory compliance, and adherence to internal processes.
• Professional communication - Building strong relationships with clients, colleagues, and external bodies.

Skills & Qualities We're Looking For:

We are seeking a confident, motivated individual who brings both technical expertise and strong interpersonal skills. The ideal candidate will demonstrate:

• Minimum two years' payroll experience
• Strong communication and confident dealing with clients
• Advanced UK PAYE knowledge - Including statutory deductions and compliance requirements.
• Strong understanding of pensions and auto‑enrolment.
• Knowledge of payrolling benefits.
• Excellent organisational skills - Managing deadlines and competing priorities.
• Exceptional attention to detail.
• High proficiency in Microsoft Office.
• Professional communication skills for client and internal interactions.
• Ability to work independently with initiative and reliability.