Payments Product Insights Analyst

Next Frontier Capital; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

J.P. Morgan Personal Investing is seeking a Product Analyst for Payments to build the metrics and reporting foundation that enables evidence-based decisions across our product teams.

You will partner with Product, Engineering, Operations and Data teams to define what good looks like, measure it consistently, and communicate findings clearly. This is a product role with a data-driven mindset and growth potential within the function.

Qualifications

• Degree in quantitative/technical discipline or equivalent practical experience.
• Experience in product analytics or hybrid product role with hands-on delivery.
• Strong SQL skills and KPI framework experience.
• Experience working with engineering and product managers in an agile environment.
• Ability to translate data into a clear narrative for exec-level audiences.

Responsibilities

• Establishes and maintains a weekly performance reporting cadence across Product, Operations, and Issue Management.
• Translates complex data into exec-ready narratives to inform decisions.
• Uses data analysis to identify patterns and inform product health.
• Builds the Payments metrics framework in partnership with the Product Lead.
• Ensures accurate data dictionaries and supports documentation quality with AI tools.
• Drives end-to-end initiatives with engineers from requirements to delivery.
• Writes clear requirements and supports testing to maintain delivery pace.
• Articulates assumptions and iterates as data becomes available.
• Builds cross-functional relationships to embed data-informed decision making.

Skills

SQL

KPI frameworks

Product analytics

Executive storytelling

Data visualization

Amplitu de/Looker familiarity

Agile / cross-functional

Communication

Self-starter

Problem solving

Education

Degree in quantitative/technical field

Tools

Amplitude

Looker

SQL tooling

Job description

J.P. Morgan Personal Investing is seeking a Product Analyst for Payments to build the metrics and reporting foundation that enables evidence-based decisions across our product teams.

You will partner with Product, Engineering, Operations and Data teams to define what good looks like, measure it consistently, and communicate findings clearly. This is a product role with a data-driven mindset and growth potential within the function.