Payments Analyst

TN United Kingdom; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

Join a fast-growing travel-tech company on a mission to revolutionize holiday experiences. As a Payments Operations Analyst, you will leverage your analytical skills to influence payment operations through data insights. Collaborate with cross-functional teams to optimize processes and enhance customer satisfaction. This role offers a unique opportunity to impact strategic decisions and drive KPI improvements in a supportive environment that values diversity and personal growth. If you're passionate about data and want to make a difference in the travel industry, this position is for you!

Benefits

Pension Contributions

Training Budgets

Holiday Discounts

Increasing Annual Leave

Enhanced Parental Leave

Cycle to Work Scheme

Season Ticket Loans

Eye Care Vouchers

Qualifications

• Strong analytical skills with experience in large data sets and financial modeling.
• Proficient in data analysis tools like SQL, Python, and R.

Responsibilities

• Analyze large payment data sets to identify trends and optimization opportunities.
• Create reports and visualizations to support decision-making.

Skills

Data Analysis

SQL

Python

R

Financial Modeling

Problem-Solving

Communication Skills

Education

Bachelor’s degree in Finance, Accounting, Economics

Master’s degree in Data Science, Statistics

Tools

Looker

Power BI

Google Suite

Job description

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At loveholidays, we’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease, and unmissable value for their next getaway. We are a fast-growing travel-tech company with over 400 employees, selling holidays to more than 4 million passengers.

We have big ambitions over the next 5 years to become Europe’s #1 holiday provider. Join us on this exciting journey!

Why loveholidays?

We aim to be our customers’ personal holiday expert — the smart way to get away.

About the team:

The Payments function is strategic, impacting conversion rates, costs, compliance, customer satisfaction, and retention.

The Payments Operations Analyst role is new within Finance. You will report to the Director of Payments and influence our payments operations through data insights and recommendations, covering both customer (pay-in) and supplier (pay-out) payments.

The impact you’ll have:

You will work closely with Product, Engineering, and various stakeholders to analyze large payment data sets, identify trends, and find optimization opportunities. Your insights will support KPI improvements and strategic decisions, including fee analysis, forecasting, and assessing new initiatives.

Data Analysis:

• Gather, clean, and analyze large, complex payment data from diverse sources.
• Identify trends, patterns, and anomalies.
• Use advanced techniques like statistical modeling and machine learning.

Insight Generation:

• Create reports, dashboards, and visualizations for stakeholders.
• Develop financial models to inform decisions.
• Provide actionable recommendations to improve processes, reduce costs, and boost revenue.
• Identify automation, fraud prevention, and risk mitigation opportunities.

Minimum Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or related field.
• Proficiency in data analysis tools (SQL, Python, R).
• Strong analytical and problem-solving skills.
• Experience with large data sets, financial modeling, budgeting, and forecasting.
• Excellent communication skills and ability to translate technical findings.

Preferred Qualifications:

• Master’s degree in Data Science, Statistics, or related field.
• Experience with virtual card payments and rebate structures.
• Knowledge of machine learning and statistical techniques.
• Experience with visualization tools (Looker, Power BI, Google Suite).

Perks of joining us:

Enjoy a supportive environment with benefits like pension contributions, training budgets, holiday discounts, increasing annual leave, enhanced parental leave, and schemes like cycle to work, season ticket loans, and eye care vouchers.

The interview journey:

• TA screening - 30 mins
• First interview with Hiring Manager - 45 mins
• Second interview with stakeholders including a presentation - 1 hour
• Final interview with VP of Commercial Finance - 30 mins

We foster an inclusive culture that values diversity and personal growth, welcoming your unique perspectives to enhance our team’s effectiveness.