Patrol and Response Officer

Liverpool European Partnership; Liverpool; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

27 days holiday

Flexibility First

Local Government Pension Scheme

Training & development

Health & wellbeing

Cycle to work

Car lease

Family leave

Gym discounts

Employee volunteering

Medicash

Job summary

Liverpool City Council is seeking a Patrol and Response Officer to be the first point of contact for the public in parks and green spaces, responding to emergencies and inquiries while assessing safety risks. The role involves shifts including days, evenings, nights, weekends and public holidays, working with a supportive team to protect visitors and the local environment.

Applicants should have experience engaging with the public, handling confrontation and working in enforcement roles; rewards

Qualifications

• Experience engaging with members of the public.
• Ability to handle confrontation professionally.
• Experience in an enforcement role.

Responsibilities

• Respond to emergencies and routine inquiries in parks and green spaces.
• Assess safety risks and environmental concerns to determine appropriate response.
• Work shifts including days, evenings, nights, weekends and public holidays.

Skills

Public interaction

Conflict management

Enforcement experience

Teamwork

Job description

Job title:

Patrol and Response Officer

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

The role:

As a Patrol and Response Officer, you are often the very first point of contact for the public enjoying our parks and green spaces. You will respond to emergency incidents and routine inquiries, assessing safety risks and environmental concerns to ensure every situation gets the right response.

The role can be intense, and field conditions can change in seconds, but that is what makes it so meaningful. Work as part of a great team. No shift is ever the same, and your quick actions can directly protect a visitor in distress or preserve our natural environment.

The role involves working shifts, a combination of days, afternoons and nights including weekends and public holidays.

Applicants should have a wide experience of engaging professionally with members of the public, dealing with confrontation and have relevant experience in an enforcement role.

Our offer to you:

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme – option to join the AVC Scheme
• Progression - opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes
• Drive Time – a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted Gym Memberships
• Employee Volunteering Scheme
• Medicash

Next steps:

Closing date: midnight on Friday 16th October 2026Shortlisting date:TBCInterview date:TBCInterview type: Face to faceWe reserve the right to close this vacancy early. Once the role has closed, you will not be able to submit an application, and we are unable to reopen the vacancy for you to complete it. We strongly recommend submitting your application well in advance of the closing date to avoid disappointmentIf you would like any further information or an informal discussion, please contact [e-mail].

Watch our recruitment video and see what life is like working at Liverpool City Council.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at [e-mail]. Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad. Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.