Patient Services & Scheduling Coordinator

NHS Jobs; North Somercotes; On-site; GBP 22,000 - 24,000; Full time

Job summary

NHS Jobs in the United Kingdom is seeking an administrative support role to assist in front-desk and patient coordination. You will handle appointment bookings, answer queries by phone or in person, manage post, and support clinicians as needed.

The role requires working from approved lists to book tests, filing documents electronically, directing calls, and covering holidays or sick leave. You will operate within 8:00 to 18:30 hours at NHS premises.

Responsibilities

• Booking appointments for patients either over the telephone or in person.
• Answering phone calls and responding to enquiries.
• Opening and sorting post.
• Chaperoning clinicians if required.
• Working from specific lists to book patients in for testing.
• Electronically filing documents.
• Directing telephone calls to appropriate departments.
• Opening and closing the premises.
• Checking emails and processing documents.
• Be available to cover holidays and sickness.
• Our opening hours are 8.00am - 6.30pm so you will be required to work inside these hours.

Job description

NHS Jobs in the United Kingdom is seeking an administrative support role to assist in front-desk and patient coordination. You will handle appointment bookings, answer queries by phone or in person, manage post, and support clinicians as needed.

The role requires working from approved lists to book tests, filing documents electronically, directing calls, and covering holidays or sick leave. You will operate within 8:00 to 18:30 hours at NHS premises.