Patient Services Receptionist - Flexible Hours

The Royal Wolverhampton NHS Trust; Wolverhampton; On-site; GBP 18,000 - 23,000; Full time

Job summary

The Royal Wolverhampton NHS Trust is seeking a receptionist to join the reception team within the Sexual Health Service. You will interact with patients, clinical and non-clinical staff by face-to-face and telephone, requiring excellent communication skills and a flexible approach to meet service demands.

You will register patients onto the clinic computer system with high accuracy and be proficient in common IT applications including Word.

Qualifications

• Experience in customer service in a healthcare setting.
• Good general education with GCSE English and Maths.
• Ability to use standard IT applications and hospital systems.

Responsibilities

• Greet and assist patients and staff at reception.
• Register patients on the clinic computer system with accuracy.
• Handle face-to-face and telephone inquiries with excellent communication.

Skills

IT Skills

Customer service

NHS experience

Education

GCSE English & Maths

Tools

Microsoft Word

In-house systems

Job description

The Royal Wolverhampton NHS Trust is seeking a receptionist to join the reception team within the Sexual Health Service. You will interact with patients, clinical and non-clinical staff by face-to-face and telephone, requiring excellent communication skills and a flexible approach to meet service demands.

You will register patients onto the clinic computer system with high accuracy and be proficient in common IT applications including Word.