Patient Services Administrator

Allscreens Nationwide Ltd; Worcester; On-site; GBP 12,000 - 18,000; Part time

Job summary

Allscreens Nationwide Ltd in Worcester is seeking a receptionist/administrator for 20 hours and 15 minutes per week to support the practice team and project a friendly image to patients and visitors. You will undertake a range of admin tasks, manage appointments, and handle calls, mail, and data entry while ensuring confidentiality and compliance with health and safety guidelines.

The role emphasises effective communication, organisation, and reliability within a collaborative primary care

Qualifications

• Maintaining and monitoring the practice appointments and recalls systems.
• Handling personal and telephone requests for appointments, visits and calls.
• Filing, photocopying, scanning and data entry with confidentiality.
• Applying centre policies on confidentiality and data protection.

Responsibilities

• Cover reception duties as required.
• Provide clerical assistance to practice staff (filing, photocopying, scanning).
• Procure, reorder and monitor stationery and supplies.
• Proactively communicate with patients by letter, text and phone.

Skills

Excellent communication

Telephone etiquette

Organisation

Attention to detail

Customer service

Education

GCSEs or equivalent

Job description

Allscreens Nationwide Ltd in Worcester is seeking a receptionist/administrator for 20 hours and 15 minutes per week to support the practice team and project a friendly image to patients and visitors. You will undertake a range of admin tasks, manage appointments, and handle calls, mail, and data entry while ensuring confidentiality and compliance with health and safety guidelines.

The role emphasises effective communication, organisation, and reliability within a collaborative primary care