Outpatients Receptionist & Admin – Patient Care & Support

Allscreens Nationwide Ltd; Sutton; On-site; GBP 31,000 - 32,000; Full time

Job summary

The Royal Marsden NHS Foundation Trust in Sutton is seeking an enthusiastic Outpatient & RDAC Receptionist/Administrator to support daily reception and administration across the Outpatients and RDAC clinics. You will welcome patients, check in for clinics, maintain records, and handle IT tasks.

Hospital experience is desirable, and strong interpersonal and organisational skills are essential for this busy NHS environment.

Qualifications

• Experience as a receptionist/administration support in a busy environment.
• Excellent interpersonal and organisational skills.
• Strong keyboard/IT skills are essential.
• Hospital/clinical environment experience desirable.

Responsibilities

• Provide patient-focused reception service at Outpatients and RDAC clinics.
• Check in patients, verify demographics and update records.
• Assist patients with outpatient queries and arrange follow-up details.
• Monitor delays and communicate information to patients; keep reception areas tidy.
• Direct/escort patients to clinical areas and support self-check-in kiosks.

Skills

Reception

Customer service

IT skills

Teamwork

Job description

The Royal Marsden NHS Foundation Trust in Sutton is seeking an enthusiastic Outpatient & RDAC Receptionist/Administrator to support daily reception and administration across the Outpatients and RDAC clinics. You will welcome patients, check in for clinics, maintain records, and handle IT tasks.

Hospital experience is desirable, and strong interpersonal and organisational skills are essential for this busy NHS environment.