Patient Services Coordinator — Front Desk & Admin

Rothwell & Desborough Healthcare Group; Kettering, Northampton; On-site; GBP 14,000 - 18,000; Part time

Job summary

Rothwell & Desborough Healthcare Group is seeking an Administrative Assistant to join our GP practice across two sites approximately one mile apart. The role covers front-d desk reception, telephone support, patient liaison and various administrative duties to ensure smooth daily operations.

You will be a proactive, approachable communicator, well-organised with the ability to prioritise tasks in a fast-paced environment.

Qualifications

• Front-desk and general administrative duties.
• Organised and reliable support for the practice team.
• Confident communicator with patients and colleagues.

Responsibilities

• Provide professional front-desk and administrative support.
• Manage patient appointments and enquiries.
• Process registrations and maintain records.
• Maintain confidentiality and secure handling of patient information.
• Support clinical and non-clinical teams as needed.

Skills

Reception duties

Telephone handling

Record keeping

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

Rothwell & Desborough Healthcare Group is seeking an Administrative Assistant to join our GP practice across two sites approximately one mile apart. The role covers front-d desk reception, telephone support, patient liaison and various administrative duties to ensure smooth daily operations.

You will be a proactive, approachable communicator, well-organised with the ability to prioritise tasks in a fast-paced environment.