Patient Services Administrator - Weekend/Bank Shifts

Circle Health Group; Glasgow; Hybrid; GBP 12,000 - 18,000; Part time

Job summary

Ross Hall Hospital in Glasgow is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy

Qualifications

• Maths and English GCSEs at A–C (or equivalent Level 2).
• Proficient in using a PC and standard software.
• Previous administration experience in private healthcare is beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed to provide a standard service to patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures for patients, relatives, visitors, staff and contractors.

Skills

Maths GCSE A-C

English GCSE A-C

PC proficiency

Private healthcare admin experience

Job description

Ross Hall Hospital in Glasgow is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy