Patient Services Administrator (Medical Records) — Care & Digital Records

Nuffield Health Haywards Heath Hospital; Haywards Heath; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Cycle to work scheme

Financial wellbeing support

Gym membership

More

Job summary

Nuffield Health Haywards Heath Hospital is seeking a Patient Services Administrator (Medical Records) for a permanent, full-time role on site in Haywards Heath. The salary is up to £25,545 per annum, with a 37.5-hour week.

Join our Medical Records Team and help deliver high-quality administration and superb stakeholder care. You’ll be proficient with Microsoft Office (Excel, Outlook, MS Teams), comfortable with sensitive medical documents, and capable of prioritising a busy workload while

Qualifications

• Proficiency with Microsoft Office, especially Excel, Outlook and MS Teams.
• Strong administration and secretarial skills with attention to detail.
• Ability to communicate effectively with patients and internal stakeholders.

Responsibilities

• Deliver high-quality administration support in both digital and paper formats.
• Provide exceptional customer service to all stakeholders.
• Engage with patients and legal teams for Subject Access Requests.
• Prioritise a busy workload and maintain composure under pressure.

Skills

Secretarial skills

Stakeholder care

Attention to detail

Communication

Tools

Excel

Outlook

MS Teams

Job description

Nuffield Health Haywards Heath Hospital is seeking a Patient Services Administrator (Medical Records) for a permanent, full-time role on site in Haywards Heath. The salary is up to £25,545 per annum, with a 37.5-hour week.

Join our Medical Records Team and help deliver high-quality administration and superb stakeholder care. You’ll be proficient with Microsoft Office (Excel, Outlook, MS Teams), comfortable with sensitive medical documents, and capable of prioritising a busy workload while