Patient Services Administrator - Flexible Hours

Circle Health Group; Basingstoke; On-site; GBP 22,457 - 27,448; Part time

Benefits offered by this job

25 days holiday per year + bank hols

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Life insurance

Training & development opportunities

Wellbeing resources

Job summary

The Hampshire Clinic, part of Circle Health Group, is seeking a Patient Administrator to join the Administration department. This is a part‑time role at 37.5 hours per week with a flexible shift pattern including days, evenings and weekends.

Salary is £24,953.24 FTE per year, dependent on experience and qualifications. The role supports the patient journey, handles queries, mail, and bookings, and ensures adherence to health and safety policies.

Qualifications

• Maths and English GCSEs or equivalent.
• Proficient in using a PC and software systems.
• Experience in private healthcare administration is beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow best practice process maps to provide a professional and standard service to patients, visitors, consultants and staff.
• Handle all patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings by email.
• Maintain Health and Safety knowledge and implement measures for patients, relatives, visitors, staff and contractors.
• Complete mandatory training as required.

Skills

Maths GCSE

English GCSE

PC Proficiency

Healthcare admin experience

Education

GCSE equivalent qualifications

Job description

The Hampshire Clinic, part of Circle Health Group, is seeking a Patient Administrator to join the Administration department. This is a part‑time role at 37.5 hours per week with a flexible shift pattern including days, evenings and weekends.

Salary is £24,953.24 FTE per year, dependent on experience and qualifications. The role supports the patient journey, handles queries, mail, and bookings, and ensures adherence to health and safety policies.