Patient Services Administrator (Bank Shifts)

Circle Health Group; Winchester; On-site; GBP 14,000 - 21,000; Full time

Job summary

Sarum Road Hospital in Winchester, part of Circle Health Group, is seeking a Patient Administrator to join on a bank basis, providing cover during busy periods and absences. Salary offered is £12.71 per hour.

The role supports the patient journey from start to finish, handling bookings, queries and mail, with adherence to health and safety policies and mandatory training requirements.

Qualifications

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Basic financial awareness.
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed to provide a standard service to patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken for patients, relatives, visitors, staff and contractors.
• Comply with all relevant mandatory training.

Skills

PC proficiency

Finance awareness

Education

Maths & English GCSE A-C

Job description

Sarum Road Hospital in Winchester, part of Circle Health Group, is seeking a Patient Administrator to join on a bank basis, providing cover during busy periods and absences. Salary offered is £12.71 per hour.

The role supports the patient journey from start to finish, handling bookings, queries and mail, with adherence to health and safety policies and mandatory training requirements.