Patient Services Administrator - 12 Month Contract

Circle Health Group; Coventry; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Private Pension Scheme

Private Healthcare Scheme

23 days holiday (likely, not specified

Staff discounts

Job summary

Circle Health Group is recruiting a Patient Administrator at The Meriden Hospital in Coventry. The role covers 37.5 hours per week on a 12-month fixed-term contract, with a shift pattern that covers 06:00–21:00 across seven days.

The successful candidate will support the patient journey, bookings, mail handling, and compliance with health and safety policies. Experience in private healthcare administration is advantageous; GCSEs in Maths/English are required, along with strong PC and systems

Qualifications

• Maths and English GCSEs at grades A-C or equivalent
• Proficient in the use of a PC, including software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey
• Ensure best practice process maps are followed to provide a standard service to patients, visitors, consultants and staff
• Deal with patient queries efficiently and professionally
• Manage all incoming and outgoing mail
• Approve electronic bookings and update bookings received via email
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken
• Complete mandatory training as required

Skills

Communication skills

PC proficiency

Attention to detail

Education

Maths & English GCSEs (A-C)

Tools

Office software

Job description

Circle Health Group is recruiting a Patient Administrator at The Meriden Hospital in Coventry. The role covers 37.5 hours per week on a 12-month fixed-term contract, with a shift pattern that covers 06:00–21:00 across seven days.

The successful candidate will support the patient journey, bookings, mail handling, and compliance with health and safety policies. Experience in private healthcare administration is advantageous; GCSEs in Maths/English are required, along with strong PC and systems