Patient Administrator – 12 Month Fixed Term Contract

Circle Health Group; Coventry; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Non-contributory life insurance

Staff engagement hub and wellbeing

Job summary

The Meriden Hospital in Coventry, part of Circle Health Group, is recruiting a Patient Administrator on a 37.5-hour week for a 12-month fixed-term contract. The role involves supporting the patient administration process across the journey, handling bookings and inquiries, and ensuring safety and compliance throughout the hospital environment.

Applicants should have Maths and English GCSEs at A–C, be proficient with a PC, and ideally have prior administration experience in private healthcare.

Qualifications

• Maths and English GCSE at grades A to C or equivalent
• Proficient in the use of a PC and standard software/systems
• Experience in private healthcare administration is advantageous

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey
• Follow Circle Health Group best practice process maps to provide efficient, professional service to patients, visitors, consultants and staff
• Manage all incoming and outgoing mail and approve electronic bookings
• Maintain knowledge of Health and Safety at Work Act and ensure required safety measures are in place
• Complete all mandatory training as required

Skills

PC proficiency

Healthcare admin experience

Education

Maths & English GCSE A-C

Job description

The Meriden Hospital
37.5 Hours & 12 Month Fixed Term Contract
Salary:£25,000.00 per year(depending on level of experience,trainingand qualification)

The Meriden Hospital in Coventry is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for aPatient Administratorto join their team of staff in theAdministrationdepartment.

This is afull-timerole for37.5hours a week.The role holder willbe requiredtocover a flexible shift pattern over 7 days a week from 06:00AM - 21:00PM.

Duties of this role include:

Contribute to the smooth running of the patient administrative process throughout the patient journey.

Ensure the Circle Health Group best practice process maps are followed, to provide an efficient,professionaland standard service to all patients, visitors,consultantsand staff.

Ensure All patient queries are dealt with efficiently and professionally.

To manage all incoming and outgoing mail.

Approve electronic bookings received via the relevant system and update any booking received via email.

Maintain knowledge of Health and Safety at Work Act. Ensuringappropriate measuresare taken in respect of Health and Safety for patients, relatives, visitors, hospitalstaffand contractors.

Youcomply withall relevant mandatory training.

Applicants should meet the following criteria:

Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence

Proficient in the use of a PC, including the use of software and systems

Previousadministration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

25 days holiday per year + bank holidays, increasing to 30 days with service

Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions

Friends & Family Hospital Discounts

Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay

Non-contributory life insurance

Staff engagement hub with access to discounts and extensive rewards and voluntary benefits

Access to resources,toolsand services to support your wellbeing

Employee recognition programmes

Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

We’repassionate about creating an environment where our people can thrive,growand develop professionally and personally. Our principles and values guide our colleagues to beselfless,compassionate,committed,collaborative,brave,agile,tenaciousandcreativeand are at the core of our purpose and culture.