Patient Services Administrator

circlehealth; Northwich; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private Pension Scheme

Private Healthcare

Friends & Family Hospital Discounts

Family Friendly policies

Life Insurance

Staff wellbeing resources

Training & development

Job summary

Circle Cheshire Clinic in Northwich is seeking a Patient Administrator to join the Administration department. This full-time role (37.5 hours) covers a flexible shift pattern, including Saturdays, during clinic opening hours 08:00–20:00 and 08:00–14:00 on Saturdays.

The role involves managing patient administration, bookings and queries, while following Circle Health Group best practices. Benefits include generous holiday allowance and private healthcare, with ongoing training.

Qualifications

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Basic financial awareness.
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Skills

Proficient in PC use

Basic financial awareness

Education

Maths GCSE A-C

English GCSE A-C

Tools

Healthcare admin systems

Job description

Circle Cheshire Clinic in Northwich is seeking a Patient Administrator to join the Administration department. This full-time role (37.5 hours) covers a flexible shift pattern, including Saturdays, during clinic opening hours 08:00–20:00 and 08:00–14:00 on Saturdays.

The role involves managing patient administration, bookings and queries, while following Circle Health Group best practices. Benefits include generous holiday allowance and private healthcare, with ongoing training.