Patient Records Administrator | Detail‑Driven Support

nuffieldhealth; Haywards Heath; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Cycle to work scheme

Financial wellbeing support

Gym membership

Job summary

Nuffield Health Haywards Heath Hospital is seeking a Patient Services Administrator (Medical Records) to deliver high-quality admin support in digital and paper formats. You will ensure exceptional stakeholder care, handling Subject Access Requests and maintaining confidentiality with medical records.

Proficiency in Microsoft Office, especially Excel, Outlook and MS Teams, and a keen eye for detail are essential. This role offers a permanent, full-time position in Haywards Heath.

Qualifications

• Keen eye for detail with strong secretarial skills and communication.
• Proficient in Microsoft Office, especially Excel, Outlook and MS Teams.
• Experience with electronic patient records or digital clinical systems is advantageous.

Responsibilities

• Deliver high-quality administration support in both digital and paper formats.
• Provide exceptional customer service to all stakeholders.
• Engage with patients and legal teams for Subject Access Requests.
• Prioritize a busy workload and stay calm under pressure.
• Maintain confidential handling of medical documents and records.

Skills

Attention to detail

Customer service

Communication

Organizational skills

Tools

Microsoft Office

Excel

Outlook

MS Teams

Electronic Patient Records

Job description

Nuffield Health Haywards Heath Hospital is seeking a Patient Services Administrator (Medical Records) to deliver high-quality admin support in digital and paper formats. You will ensure exceptional stakeholder care, handling Subject Access Requests and maintaining confidentiality with medical records.

Proficiency in Microsoft Office, especially Excel, Outlook and MS Teams, and a keen eye for detail are essential. This role offers a permanent, full-time position in Haywards Heath.