Patient Reception & Admin Coordinator (Temp→Perm)

Croft Hall Medical Practice; Kingskerswell; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Temp to perm

Job share

Job summary

Croft Hall Medical Practice is seeking an experienced Receptionist/Administrator to join our multidisciplinary team. The role covers welcoming patients, managing the appointment system, data entry for registrations, and acting as a hub for information between patients and clinical staff.

You will handle phone calls, emails, and messages, signpost to services, and support admin tasks. The role offers temp-to-perm potential and a possible job share arrangement, with training provided and a busy,

Qualifications

• Experience in a reception or admin role within a healthcare setting is advantageous.
• Strong organisational skills and the ability to manage multiple requests.
• Reliable, patient-focused and able to signpost to appropriate services.

Responsibilities

• Maintain and monitor the practice appointment system.
• Process personal, telephone and e-requests for appointments.
• Answer incoming calls and handle requests appropriately.
• Direct patients to the correct service and respond to inquiries.
• Data entry for registrations and update patient records.
• Support clinical staff with general admin tasks and scanning/documents.

Skills

Customer service

Telephone etiquette

Data entry

IT skills

Education

GCSE or equivalent

Job description

Croft Hall Medical Practice is seeking an experienced Receptionist/Administrator to join our multidisciplinary team. The role covers welcoming patients, managing the appointment system, data entry for registrations, and acting as a hub for information between patients and clinical staff.

You will handle phone calls, emails, and messages, signpost to services, and support admin tasks. The role offers temp-to-perm potential and a possible job share arrangement, with training provided and a busy,