Patient Pathways Coordinator - Hybrid & Perks

Fresh Perspective Resourcing Limited; Newton-le-Willows; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Training and Development

Birthday Off

25 Days Holiday + Bank Holidays

Hybrid Working (Fridays Only)

MediCash

PerkBox

Job summary

Fresh Perspective Resourcing Limited is hiring a Service Co-Ordinator in the UK. You will manage patient procedures, coordinate appointments and liaise with medical staff to ensure a smooth patient journey.

The role requires strong communication, empathy and organisational skills, with a proactive, detail-focused approach in a busy environment. Hybrid working with Fridays only is offered, plus benefits including training and a birthday day off.

Qualifications

• Strong customer service skills with a people-first approach and confident communication.

Responsibilities

• Coordinate patient procedures, appointments and pathways throughout their medical journey.
• Liaise with surgeons, anaesthetists, theatre teams, nurses, wards, suppliers and partners.
• Book procedures and coordinate theatre consumables, equipment, prostheses and implants.
• Ensure pre- and post-operative requirements, follow-ups and revision procedures are completed.
• Provide patients with clear communication, guidance and support, resolving queries to deliver an excellent experience.
• Manage invoicing, administration and competing priorities, finding practical solutions to keep patient pathways running smoothly.

Skills

Customer service

Communication

Organisation

Empathy

Tech savvy

Tools

Invoicing

Job description

Fresh Perspective Resourcing Limited is hiring a Service Co-Ordinator in the UK. You will manage patient procedures, coordinate appointments and liaise with medical staff to ensure a smooth patient journey.

The role requires strong communication, empathy and organisational skills, with a proactive, detail-focused approach in a busy environment. Hybrid working with Fridays only is offered, plus benefits including training and a birthday day off.