Patient Pathway Administrator - Centralised Recruitment - B4

NHS; Oxford; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading NHS trust is seeking a dedicated Patient Pathway Administrator to enhance patient care through effective support in clinical environments. This role includes the opportunity to join an innovative Digitalisation project and contribute significantly to patient pathways and administrative efficiency within a compassionate care setting.

Qualifications

• Experience in the NHS/public sector is valued.
• Knowledge of Electronic Patient Records (EPR) is a plus, training provided.
• Strong organizational skills and ability to work individually as well as part of a team.

Responsibilities

• Support the operation of hospital wards as a Patient Pathway Administrator.
• Contribute to service development and Digitalisation project.
• Communicate effectively within multi-disciplinary teams.

Skills

MS Office

Customer care

Communication

Education

GCSE or equivalent in English and Maths, grades A-C

Job description

Go back Oxford University Hospitals NHS Foundation Trust

Patient Pathway Administrator - Centralised Recruitment - B4

The closing date is 03 July 2025

Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you!

Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards.

Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.

Main duties of the job

We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.

This week are currently recruiting for the following Bands 4 and 5 role across the organisation:

• Patient Pathway Administrator- 37.5 hours per week, Permanent, Nuffield Orthopaedic Centre
• Patient Pathway Administrator- 21 hours per week, Permanent, Nuffield Orthopaedic Centre

When applying please:

• Include as much detail as possible in the application inc. qualifications, roles and responsibilities
• Include a supporting statement and showcase your skills and experience
• Specify if you have a strong desire to work in a certain department or role type
• Let us know if you want full time or part time work

Shortlisting will be carried out on: W/C 07 July 2025

The interview date for successful candidates will be: 15th July 2025

Please note, this vacancy may close early if there are sufficient applications.

About us

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

Job responsibilities

We are seeking to appoint a Patient Pathway Administrator to join our admin team within the Clinical Genetics Department. Genomic Medicine is an exciting, forward thinking medical speciality. The administrative team, and Pathway Administrators in particular, are integral to the future development of the service.

As we embark on a major Digitalisation project, we are looking for hard working, enthusiastic individuals who want to be a part of our developing service.

Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given.

This position requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being a team member. If you are self-motivated, enthusiastic and keen to join our team then we would encourage you to apply.

Person Specification

Experience and Skills

• MS office and applications (including Word, Excel and Outlook)
• Previous experience within the NHS/public sector
• EPR trained (training available)

Qualifications

• GCSE or equivalent in English and Maths, grades A-C

Interpersonal / Communication Skills

• Makes a positive contribution to effective multi-disciplinary team working
• Excellent customer care and communication
• Ability to adapt communication style as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Oxford University Hospitals NHS Foundation Trust

£26,530 to £29,114 a yearper annum/pro rata