MDA Coordinator/Patient Pathway Administrator

Oxford University Hospitals NHS Foundation Trust; Oxford; On-site; GBP 26,000 - 30,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated MDA Coordinator/Patient Pathway Administrator to enhance their Community Paediatric team at Oxford Children's Hospital. This role is vital for the effective management of patient pathways and requires exceptional organisational and communication skills. You will be responsible for liaising with families and professionals to ensure seamless service delivery. If you are passionate about making a difference in children's healthcare and possess a strong understanding of administrative processes, this position offers a rewarding opportunity to contribute to the ongoing development of vital services.

Qualifications

• GCSE or equivalent in English and Maths, grades A-C required.
• Experience with IT systems and healthcare administrative processes.

Responsibilities

• Manage referrals for Multidisciplinary Assessments using departmental database.
• Coordinate appointments and support families throughout the process.

Skills

Organisational skills

Communication skills

Data entry skills

IT systems knowledge

Medical terminology understanding

Minute taking

Education

GCSE in English and Maths

Tools

Microsoft Office

EPR systems

Job description

Band 5 Nurse and Band 2 Healthcare Support Worker recruitment is centralised, meaning when you apply you will be considered for a number of roles across the Trust. If you have any questions please email: [e-mail].

B4

Main area: Community Paediatrics

Grade: B4

Contract: Permanent

Hours: Full time - 37.5 hours per week (Monday to Friday - 09:00 to 17:00)

Job ref: 321-NOTSS-6838439-B4

Site: JR/Oxford Children Hospitals

Town: Oxford

Salary: £26,530 - £29,114 Per annum pro rata

Salary period: Yearly

Closing: 26/12/2024 23:59

Interview date: 31/12/2024

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre in Headington, and the Horton General Hospital in Banbury.

We are seeking to appoint a MDA Coordinator/Patient Pathway Administrator to join our Community Paediatric team at Oxford Children's Hospital. This post is crucial to the ongoing development of the services and would suit a candidate who has excellent organisational and communication skills. You will be expected to liaise with staff and colleagues at all levels.

Main duties of the job

1. Ensure that all referrals for the Multidisciplinary Assessment (MDA) are managed using the comprehensive departmental database to record all key information regarding forthcoming assessments and current waiting times.
2. Liaise closely with families to co-ordinate appointments, answer questions regarding the process and ensure that they are well supported in line with Trust values.
3. Liaise with a wide range of professionals from within the Trust and outside to ensure that assessments are completed with all key information collated.
4. Link closely with the consultant lead for MDAs to consider any changes and developments necessary to the smooth and efficient running of the service.
5. Attend and organise weekly panel meetings ensuring meetings are recorded, take minutes and send out action points to relevant staff.
6. Work closely with the Child Protection and Adoption and Fostering coordinator offering support and cross cover when required.

Person specification

• GCSE or equivalent in English and Maths, grades A-C
• Good knowledge of patient pathways/understanding of patient priorities and performance targets
• Experience of using a full range of IT systems including; Microsoft Office: Outlook, Word, Excel
• Maintains high standards and quality of work
• Organising, planning and prioritising skills
• Accurate data entry, typing and checking skills
• Thorough knowledge of healthcare administrative systems and processes
• EPR Experience
• In-depth understanding of Medical Terminology
• Effective minute taking

COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. While COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated.

Next Steps: Please make sure that you read the job description and person specification, and that your supporting statement reflects this as your application will be judged against these criteria.