Legal Services Support Office Administrator - Centralised Recruitment

Transformationunitgm; Oxford; On-site; GBP 26,000 - 30,000; Full time

Job summary

Join Oxford University Hospitals NHS Foundation Trust as a Legal Services Support Administrator, playing a vital role in healthcare operations. This position requires strong administrative skills, particularly in managing sensitive healthcare records. You will provide essential support to legal services while ensuring compliance with strict standards.

Responsibilities

• Provide comprehensive administrative support to the Head of Legal Services and others.
• Obtain complex patient healthcare records and process police medical record requests.
• Maintain documentation related to police and inquest processes.

Skills

Interpersonal skills

Job description

Main area Legal Services Support Office Administrator Grade NHS AfC: Band 4 Contract Permanent Hours Full time - 37.5 hours per week Job ref 321-CENT-7151531-B4-PUB

Employer Oxford University Hospitals NHS Foundation Trust Employer type NHS Site John Radcliffe Hospital Town Oxford Salary £26,530 - £29,114 per annum/pro rata Salary period Yearly Closing 29/06/2025 23:59

Legal Services Support Office Administrator - Centralised Recruitment

NHS AfC: Band 4

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Many of our recruitment programmes useValue Based Interviewingto identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visitwww.ouh.nhs.uk/about/vision-and-values

Job overview

We are #OneTeamOneOUH

Are you passionate about making a difference in the NHS?Do you excel in administrative tasks and thrive in dynamic environments?If so, we have exciting opportunities for you!

Within our Trust, we are committed to providing exceptional healthcare services to our community. As a cornerstone of the UK's healthcare system, we strive for excellence in every aspect of our operations. Join us in our mission to support and enhance our healthcare services.

Our administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As an Administrator within the Trust, you will play a crucial role in ensuring the smooth and efficient operation of our Corporate operations across the hospital.

Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.

Main duties of the job

We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.

This week are currently recruiting for the following Bands 4 and 5 roles across the organisation:

• Legal Services Support Office Administrator - 37.5 hours per week, Permanent, Location: John Radcliffe Hospital

When applying please:

• Include as much detail as possible in the application inc. qualifications, roles and responsibilities
• Include a supporting statement and showcase your skills and experience

Please note, this vacancy may close early if there are sufficient applications.

If you are ready to take on this rewarding role and be part of a dedicated team, we would love to hear from you.

Join us at the NHS, where your administrative skills can make a real impact on healthcare delivery. Apply today and help us shape the future of healthcare!

Working for our organisation

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Detailed job description and main responsibilities

Main Duties:

• To provide a comprehensive administrative support service to the Head of Legal Services, Deputy Head of Legal Services, Legal Services Office Manager and Claims and Inquests Officers
• Responsible for obtaining complex, confidential and sensitive patient healthcare records for disclosure within the time parameters of the GDPR (this can include urgent request of paediatric records in the context of child protection cases)
• To be responsible for the administration of the process of requesting Police factual statements of treatment and Police medical record requests in accordance with agreed Standing Operating Procedure with Thames Valley Police
• To be responsible to daily review of generic DTS account correspondence. Saving all attachments to the relevant legal file within the Legal folder on the 'O' drive / Sharepoint and e-mailing to the designated recipient
• To assist with the administrative aspects of inquest statement requests
• To keep Police and Inquest documentation up to date.
• Disclosure of healthcare records and radiology images by secure e-transfer

Person specification

• Excellent interpersonal skills with all grades of staff and healthcare specialties

COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment , we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information at Oxfordshire County Council Website where you can also find out more about how to access vaccination.

Vacancy Closures: Please note, this vacancy may close early if a high volume of applications are received.

Probation Period: This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments.

Referencing: When providing employment reference details please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your first referee will need to be your line manager, supervisor or clinical lead from your current or most recent post or place of study. Please note that if you have previously worked for the Trust we will require a reference from your last Manager, this information is essential if your offer of employment is to be confirmed.

Next Steps: Please make sure that you read the job description and person specification, and that your supporting statement reflects this as your application will be judged against these criteria. Candidates selected for interview will be contacted after the short-listing process, usually within 2 weeks. (Please note that shortlisting times vary when applying for a Medical position within the Trust). The majority of correspondence will be via the e-recruitment system; therefore you should check your emails regularly including junk mail folders in web-based email products.

No unsolicited recruitment agency telephone calls or emails.

Employer certification / accreditation badges

Application numbers

Please note that this job advertisement will close automatically once the application limit is reached, regardless of whether this occurs before the advertised closing date.

Name Moya Hughes Job title Office Manager, Legal Services Email address [e-mail]

If you have problems applying, contact

Address Corporate, Estates, ROE & SUWON
OUH Recruitment Team
Telephone [phone]