Patient Pathway Administrator - Centralised Recruitment

NHS; Oxford; On-site; GBP 26,000 - 30,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking a Patient Pathway Administrator to support outpatient services effectively. The role involves managing patient pathways, supporting clinicians, and ensuring high-quality care within a busy department. Ideal candidates will have previous NHS experience and strong interpersonal skills.

Qualifications

• Experience within NHS/public sector.
• Knowledge of Cystic Fibrosis and Bronchiectasis service.

Responsibilities

• Manage all elements of the patient pathway in line with Trust’s policies.
• Support clinicians to deliver high quality patient care.

Skills

Interpersonal skills

Communication

Customer care

Education

GCSE or equivalent in English and Maths, grades A-C

Tools

MS Office

Job description

Go back Oxford University Hospitals NHS Foundation Trust

Patient Pathway Administrator - Centralised Recruitment

The closing date is 29 June 2025

Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you!

Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards.

Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.

Main duties of the job

We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.

This week are currently recruiting for the following Band 4 roles across the organisation:

• Patient Pathway Administrator - 37.5 hours per week, Permanent, Churchill Hospital

When applying please:

• Include as much detail as possible in the application inc. qualifications, roles and responsibilities
• Include a supporting statement and showcase your skills and experience
• Specify if you have a strong desire to work in a certain department or role type
• Let us know if you want full time or part time work

Shortlisting will be carried out on: W/C 30 June 2025

The interview date for successful candidates will be: 08 July 2025

Please note, this vacancy may close early if there are sufficient applications.

About us

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

Job responsibilities

We are seeking an organised, self-motivated and approachable individual, who enjoys working in a challenging and busy environment, to join our friendly team in Respiratory as patient pathway administrator for a busy Outpatient department.

The successful candidate will play a vital role in supporting the administration function of the service, supporting clinicians to deliver high quality patient care.

You will be responsible for managing all elements of the patient pathway in line with the Trusts Elective Access Policy. You will become familiar with different outpatient pathways and referral to treatment (RTT) status codes. You will work within the wider administrative team to proactively contribute to the ongoing development and improvement of the service.

We are looking for somebody with good interpersonal skills in oral and written communication, who is able to communicate in a professional manner across a range of services and professionals. Applicants should have a flexible approach to work, be able to work as part of the wider administrative team. You will be required to work independently and need to use your own initiative and should be confident using a computer.

You will develop interchangeable skills in a busy and friendly department with lots of exciting career development opportunities.

Person Specification

Experience

• MS office and applications (including Word, Excel and Outlook)
• Previous experience within the NHS/public sector
• Knowledge of Cystic Fibrosis and Bronchiectasis service

Qualifications

• GCSE or equivalent in English and Maths, grades A-C

Interpersonal / Communication Skills

• Makes a positive contribution to effective multi-disciplinary team working
• Excellent customer care and communication
• Ability to adapt communication style as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Oxford University Hospitals NHS Foundation Trust

£26,530 to £29,114 a yearper annum/pro rata