Patient Pathway Admin Clerk

Bedfordshire Hospitals NHS Foundation Trust; Luton; On-site; GBP 21,000 - 24,000; Full time

Job summary

Bedfordshire Hospitals NHS Foundation Trust is seeking a full-time Patient Pathway Admin Clerk for the Outpatient Department. The role involves delivering comprehensive administrative support, coordinating with our team of coordinators to efficiently utilise clinics, and ensuring adherence to the Trust Access policy.

The successful candidate will be proactive, deadline-driven, and able to work both independently and as part of a team, with a strong emphasis on patient confidentiality and service

Qualifications

• Administrative support experience, preferably in healthcare.
• Excellent communication with internal teams and patients.
• Strong confidentiality and data protection adherence.

Responsibilities

• Provide comprehensive administrative support to the Outpatient Department.
• Coordinate with coordinators to ensure clinics are fully utilised and well managed.
• Follow the Trust Access policy and maintain patient confidentiality at all times.

Skills

Administrative experience

Communication skills

Teamwork

Confidentiality

Job description

A great opportunity has arisen within the Outpatient Department for a full- time Patient Pathway Admin Clerk.

This post will require working 37.5 hours per week, Monday to Friday 8:30am - 4:30pm with 1 hour lunch break., The post holder will be required to provide comprehensive administrative support to the Outpatient Department, working closely with our team of coordinators to ensure that all clinics are fully utilised and well managed, ensuring the Trust Access policy is followed.

To undertake this role, you will need to have a positive and proactive approach to work, have the ability to meet deadlines and be flexible in your approach when necessary.

You will also need have a strong team working ethic, able to work on your own initiative and have excellent communication skills. Patient confidentiality is imperative in this role and therefore the successful candidate would be expected to maintain this at all times.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.