Patient Flow Transfer Clerk

Wirral University Teaching Hospital NHS Foundation Trust; Birkenhead; On-site; GBP 21,000 - 25,000; Full time

Job summary

Wirral University Teaching Hospital NHS Foundation Trust is seeking a Band 3 Patient Flow Transfer Clerk to support patient movement and discharge operations across inpatient and emergency pathways.

Reporting to the Matron and working with ward teams and multidisciplinary staff, you will provide high-quality patient care, undertake routine clinical duties where trained, and help maintain safe and efficient patient flow.

Qualifications

• Experience in hospital support roles preferred.
• Ability to work in a multidisciplinary team.

Responsibilities

• Coordinate patient movement and discharge processes under supervision.
• Provide direct clinical support and care across inpatient and emergency pathways.
• Perform ECGs, venipuncture, and cannulation where trained and competent.
• Assist with personal care and safe patient transfers as per care plans.

Job description

Reporting to the Matron and working closely with the Band 7 Hospital Coordinator, operational managers, ward teams, and multidisciplinary staff, the post holder plays a key role in supporting the coordination of patient movement, discharge processes, escalation activity.

In addition to operational support responsibilities, the post holder will undertake direct clinical support worker duties to assist clinical teams in maintaining safe patient care across inpatient and emergency pathways.

This includes providing high-quality patient care and observations, supporting patient transfers, undertaking ECGs, venepuncture and cannulation where trained and competent, and assisting with other delegated clinical duties in line with Trust policy and competency frameworks.

The band 3 Patient Flow Transfer Clerk contributes to maintaining safe and effective operational flow throughout the organisation.

Main duty of the job

Where required to support patient flow delivery, accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.

To report any updates from healthcare professionals regarding clinical care (such as investigation, procedures) to Hospital Clinical Coordinator.

Appropriately support patients with routine personal care needs, to support patient flow delivery, including:

• Washing and Shower
• Assisting with dressing and undressing
• Toileting / catheter care / formed stoma care
• Mouthcare / Oral Hygiene
• Assisting patients which require support with eating and drinking.
• Personal grooming for example brushing hair and shaving etc.

Safe transfer and Mobilising of patients line with Trust policy and their individualised care plan.

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.