Patient Experience & Admin Coordinator

Circle Health; Botany Bay; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Private Pension Scheme

Private Healthcare Scheme

Family Friendly policies

Life insurance

Staff wellbeing resources

Job summary

Circle Health Group in Enfield is hiring for a full-time Patient Administration role. The position covers a flexible shift pattern and a 37.5-hour week, with duties across the patient journey, mail management, bookings, and health and safety compliance.

You will contribute to efficient operations, handle queries professionally, and access a range of employee benefits as part of Circle Health Group's commitment to a diverse, supportive workforce.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow Circle Health Group best practice process maps to provide a standard service to patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures for staff, patients and visitors.
• Complete mandatory training and demonstrate competence in required skills.
• Be proficient with PCs and software/systems and maintain confidentiality of patient information.

Job description

Circle Health Group in Enfield is hiring for a full-time Patient Administration role. The position covers a flexible shift pattern and a 37.5-hour week, with duties across the patient journey, mail management, bookings, and health and safety compliance.

You will contribute to efficient operations, handle queries professionally, and access a range of employee benefits as part of Circle Health Group's commitment to a diverse, supportive workforce.