Patient Data & Records Specialist – CHI

NHS Scotland; Sunderland; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Work life balance policies

Occupational health services

Learning resources

Discounted leisure benefits

Job summary

Public Services Delivery Scotland is recruiting for a detail‑driven administrator to maintain the national CHI database, ensuring accurate patient demographics and GP practice registration. The post requires careful data handling and a customer‑focused approach.

Based in Aberdeen with hybrid working, the role involves supporting the movement of medical records between GP practices, handling queries from staff and patients, and maintaining confidentiality under pressure to meet deadlines.

Qualifications

• Team worker with strong customer focus and good keyboard skills.
• Proficient in Microsoft Office; strong communication and telephone experience.
• Excellent organisational skills, accuracy under pressure, and confidentiality.

Responsibilities

• Maintain the CHI database with accurate patient demographics.
• Support movement of medical records between GP practices; track and correct exceptions.
• Handle daily queries from GP practice staff and patients.

Skills

Communication

Telephone experience

Organisational skills

Confidentiality

Tools

Microsoft Office

Job description

Public Services Delivery Scotland is recruiting for a detail‑driven administrator to maintain the national CHI database, ensuring accurate patient demographics and GP practice registration. The post requires careful data handling and a customer‑focused approach.

Based in Aberdeen with hybrid working, the role involves supporting the movement of medical records between GP practices, handling queries from staff and patients, and maintaining confidentiality under pressure to meet deadlines.