Patient Catering Supervisor

The Methodist Church in Britain; Epsom, Saint Helier; On-site; GBP 29,000 - 42,000; Full time

Benefits offered by this job

Flexible working

Job summary

Epsom and St Helier University Hospitals NHS Trust is seeking a Patient Catering Supervisor to run day-to-day patient catering across the Trust, supporting the Patient Catering Manager, and ensuring nutrition standards in collaboration with dietitians.

You will oversee back-of-house teams, manage service delivery, and help implement policies and continuous service improvements across sites. NHS experience is valued, with flexible working arrangements discussed during recruitment.

Qualifications

• Formal qualification or equivalent experience.
• Food safety qualification.
• Management of healthcare environments and retail catering knowledge.

Responsibilities

• Run the day-to-day delivery of a high-quality patient catering service across the Trust, including human and some financial resource management.
• Supervise and manage all back-of-house catering departments day to day.
• Work with dietitians to make sure patients' nutritional requirements are met.
• Manage day-to-day communication between clinical teams and the catering department.
• Assist in developing strategic operational plans, and in developing and reviewing policies and procedures for the services in scope.
• Maintain a structure that supports the delivery of patient catering services.
• Define subordinate staff responsibilities and objectives, and develop and support managers.
• Keep all staff informed through timely and appropriate communication channels.
• Ensure service delivery responds to changing patient, visitor and staff requirements.
• Monitor and evaluate performance against agreed objectives, and take corrective action where needed.
• Help develop the service with colleagues so that it meets agreed standards.
• Make the most effective use of resources against competing priorities and performance targets.

Skills

Communication skills

MS Office

Education

Formal qualification or equivalent experience

Food safety qualification

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Patient Catering Supervisor post running day-to-day patient catering across Epsom and St Helier University Hospitals NHS Trust, assisting the Patient Catering Manager. Work covers daily service delivery, supervision of back-of-house departments, linking clinical teams with catering, and making sure patient nutrition needs are met alongside dietitians. Terms and conditions sit outside Agenda for Change. Previous applicants from the last six months are excluded.

What the job involves

• Run the day-to-day delivery of a high-quality patient catering service across the Trust, including human and some financial resource management
• Supervise and manage all back-of-house catering departments day to day
• Work with dietitians to make sure patients' nutritional requirements are met
• Manage day-to-day communication between clinical teams and the catering department
• Assist in developing strategic operational plans, and in developing and reviewing policies and procedures for the services in scope
• Maintain a structure that supports the delivery of patient catering services
• Define subordinate staff responsibilities and objectives, and develop and support managers
• Keep all staff informed through timely and appropriate communication channels
• Ensure service delivery responds to changing patient, visitor and staff requirements
• Monitor and evaluate performance against agreed objectives, and take corrective action where needed
• Help develop the service with colleagues so that it meets agreed standards
• Make the most effective use of resources against competing priorities and performance targets

Qualifications

• Formal qualification, or equivalent experience
• Food safety qualification
• Management of healthcare environments and retail catering knowledge

Skills & knowledge

• Excellent communication skills
• Ability to use Microsoft Word, Excel and PowerPoint

Nice to have

• Experience within the NHS, healthcare or a similar organisation
• Strong financial acumen
• Tools and methodology to achieve continuous service improvement

What’s offered

• Support for flexible working arrangements, discussed during recruitment