Patient Catering Supervisorgrade B - Non Agenda For Change

Epsom And St Helier University Hospitals Nhs Trust; Greater London; On-site; GBP 60,000 - 76,000; Full time

Job summary

Epsom and St Helier University Hospitals NHS Trust seeks an experienced Patient Catering Manager to lead day-to-day operations across the trust, ensuring high quality, safe and cost-effective catering for patients and staff.

You will work with Dietitians, oversee back-of-house teams, develop strategic plans, and drive continuous service improvement while managing resources and communicating with clinical teams.

Qualifications

• Formal qualification (or equivalent experience).
• Food Safety qualification.
• Management of healthcare environments and retail catering knowledge.

Responsibilities

• Oversee day-to-day running and delivery of patient catering.
• Support development of strategic operational plans and policies.
• Supervise back-of-house departments.
• Coordinate with clinical team and catering department.
• Work with Dietitians to meet nutritional requirements.
• Develop and review policies and procedures for services.

Skills

Excellent communication skills

Microsoft Word

Microsoft Excel

PowerPoint

Tools

Microsoft Word

Excel

PowerPoint

Job description

Job overview

To be responsible for the day to day running and delivery of high quality Patient catering service across the Trust including all aspects of human and some financial resource management.

To assist the Patient Catering Manager in the development of strategic operational plans, and policies whilst ensuring the delivery of a safe, quality, cost effective Patient Catering Service.

To be responsible for the day to day supervising/management of all aspects of back of house departments

To manage the day to day effective communication between the clinical team and catering department

To work with Dieticians to ensure nutritional requirements are fulfilled.

Please note: Previous applicants within the last 6 months need not apply

*** Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***

Main duties of the job

Ensure that an appropriate structure is in place to support the delivery of Patient catering services provision

Ensure that subordinate staff responsibilities and objectives are clearly defined and that managers are developed and supported to make an effective contribution to the Trust objectives.

Develop and maintain effective channels of communication to ensure all staff are kept informed in a timely and appropriate manner

To ensure service delivery meets changing patient, visitor and staff requirements.

To monitor and evaluate the performance of the Patient catering provision, against its agreed objectives, and be responsible for taking and implementing corrective action where necessary.

To assist with the development of the service in collaboration with appropriate members of staff and to ensure that service provision matches agreed standards.

To ensure the most effective use of resources, taking into account competing priorities and agreed performance targets

To develop and review policies and procedures relating to all services under the scope of this role.

Working for our organisation

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Detailed job description and main responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

Please note: Previous applicants within the last 6 months need not apply

***Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***

Person specification

Qualifications

Essential criteria

• Formal qualification (or equivalent experience)
• Food Safety qualification
• Management of Healthcare environments and retail Catering knowledge

Desirable criteria

• Experience within NHS, Healthcare or similar organisation
• Strong financial acumen

Knowledge

Essential criteria

• Excellent communication skills
• Ability to use Microsoft programmes including Word, Excel and PowerPoint

Desirable criteria

• Tools and methodology to achieve continuous service improvement

Your recruitment team

The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E:

Your application

Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence

We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References

Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date

To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting

If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback

If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks

We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Documents to download

Further details / informal visits contact

NameKissy ApplasawmyJob titlePatient Catering ManagerEmail addressk.Telephone number0739 139 7203