Patient Care Assistant

Linnaeus; Exeter; On-site; GBP 20,000 - 23,000; Part time

Benefits offered by this job

5 weeks holiday + bank holidays

Birthday Leave

External CPD funded

Linnaeus CPD program

Career progression

Staff discount schemes

Life Assurance

Enhanced sickness pay

Enhanced family leave

Employer pension

Employee assistance program

Eyecare voucher

Free annual Flu jab

Cycle to work

Referral reward

Job summary

City Vets, part of Linnaeus, is seeking a Patient Care Assistant in Exeter to join a friendly practice. You will work 35 hours per week, Monday to Friday with weekend rotation, providing patient support, theatre prep and client care across the team.

The ideal candidate has veterinary, medical or care sector experience. City Vets offers CPD funding, staff discounts and an attractive pension, among other benefits.

Responsibilities

• Assist with patient handling and restraint in a patient-friendly manner to minimise stress or discomfort.
• Clean, disinfect and prepare patient accommodation; contribute to hospital infection control, including sterilisation and deep cleaning.
• Assist with reception and client care, handling telephone enquiries, bookings and payments.
• Support Veterinary Surgeons, Veterinary Nurses and other staff as required.
• Communicate effectively with colleagues and clients and demonstrate reliability, adaptability, understanding and empathy.

Job description

Role: Patient Care Assistant

Location: City Vets, part of Linnaeus

Job type: permanent, part-time

Hours: 35 hours per week, Monday to Friday plus weekend on rotation

We have an exciting opportunity for a motivated, enthusiastic and driven person to join our friendly team at City Vets as a Patient Care Assistant.

Patient Care Assistants work in a variety of areas in practice and it will be necessary to accept instruction from a variety of people, including management, Veterinary Surgeons and Registered Veterinary Nurses. Working enthusiastically within the team, you will help maintain a happy, efficient, and effective working environment.

You will be responsible for preparing theatre for surgeries, cleaning and maintaining the quality of our instruments, assist with patient care, ensuring our patients are exercised and fed regularly, running in-house lab tests, packaging biological samples and assisting with the smooth running of the practice.

This is a fantastic opportunity for anyone with a passion for animals.

The ideal candidate will have experience in veterinary, medical or care sectors.

Duties would also include:

• Assist with patient handling and restraint. Ensuring that all handling and restraint is carried out in a patient friendly approach to ensure no unnecessary stress or discomfort to the patient.
• Cleaning, disinfection and preparation of patient accommodation. Play an active role in maintaining the hospital and its infection control. This will include sterilising and deep cleaning among other duties.
• Assist with reception and client care, including answering the telephone, dealing with enquiries, booking procedures and taking payments.
• Assist Veterinary Surgeons, Veterinary Nurses, and support staff where and when required.
• Work and communicate effectively with colleagues and clients. Demonstrate the ability to be reliable, adaptable, understanding and empathetic

What we offer

• 5 weeks holiday + bank holidays + Birthday Leave
• External CPD funded
• Extensive free online Linnaeus CPD program
• Career progression opportunities
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• Employer contribution pension scheme

Wellness program including:

• Employee assistance program
• Eyecare voucher scheme
• Free annual Flu jab
• Cycle to work scheme
• Recruitment referral reward scheme.

City Vets is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets.

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.

All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about City Vets, Linnaeus or the role please contact our Talent Acquisition team at [e-mail].