Patient Billing Administrator

Bupa; Greater London; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Annual leave 25 days + holidays

In-house training

Company pension

Life assurance

Employee referral scheme

Staff restaurant

Interest free travel loan

Private healthcare

Bicycle loan

Retailer discounts

Employee assistance programme

Job summary

King Edward VII's Hospital is seeking a Billing Specialist to support the financial health of the hospital by ensuring accurate, timely billing and reimbursement for services. This on-site role (37.5 hours) offers up to £32,000 per year and a comprehensive benefits package.

You will generate patient bills, submit insurance claims, handle billing queries with empathy, and help optimise revenue while complying with healthcare regulations.

Qualifications

• Proven experience in medical billing within hospital or healthcare settings.
• Strong understanding of billing processes including claims submission, coding and reimbursement.
• Experience using billing systems and electronic platforms.
• Excellent attention to detail with high data accuracy.
• Strong analytical and problem-solving abilities.
• Effective communication with patients and stakeholders.
• Ability to manage workload independently while contributing to a team.

Responsibilities

• Generate accurate and timely patient bills with clear documentation of services.
• Prepare and submit insurance claims promptly to minimise delays and rejections.
• Respond to billing queries professionally and provide clear guidance.
• Monitor outstanding payments and follow up on overdue accounts to support cash flow.
• Ensure all billing activities comply with regulations and policies.
• Analyse billing data to identify trends and opportunities for improvement.

Skills

Medical billing

Billing processes

Insurance claims

Attention to detail

Analytical thinking

Communication

Workload management

Tools

Billing systems

Electronic platforms

Job description

Job Overview

Permanent (37.5hrs) On-Site Up To £32,000pa + Fantastic Benefits How you'll help us make health happen You will play a key role in supporting the financial health of the hospital by ensuring accurate, timely billing and reimbursement for services provided. By delivering a seamless billing experience for patients and insurers, resolving queries with empathy, and maintaining compliance with healthcare regulations, you will help improve patient satisfaction, optimise revenue collection, and support the delivery of high-quality care., At King Edward VII's Hospital, we want to reward our staff for the amazing job that they do. As part of the team, you will have access to a range of benefits for your work and home life. We offer a variety of benefits that take into consideration how you commute to work, your health and well-being and recognising your service and any staff referrals you make to the Hospital. Take a look at the full range of benefits on offer when working here:

Responsibilities

• Generate accurate and timely patient bills, ensuring all services and charges are clearly documented.
• Prepare and submit insurance claims promptly, minimising delays and reducing the risk of rejections.
• Respond to patient and stakeholder billing queries in a professional and courteous manner, providing clear guidance and resolving issues efficiently.
• Monitor outstanding payments and proactively follow up on overdue accounts to support cash flow and reduce revenue loss.
• Ensure all billing activities comply with relevant regulations, policies, and industry standards.
• Analyse billing data and reports to identify trends, errors, or opportunities for process improvement.

Requirements

• Proven experience in medical billing, ideally within a hospital or healthcare environment.
• Strong understanding of billing processes, including claims submission, coding, and reimbursement.
• Experience using billing systems and electronic platforms
• Excellent attention to detail with a high level of accuracy in data handling.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills, with the ability to engage confidently with patients and stakeholders.
• Ability to manage workload independently while contributing to a collaborative team environment.

Location

King Edward VII's Hospital, 5-10 Beaumont Street, Marylebone, London W1G 6AA

Benefits

• Annual leave entitlement of 25 days + bank holidays increasing with length of service
• In-house training for all staff
• Company pension scheme
• Life assurance
• Employee Referral Scheme
• Access to staff restaurant
• Interest free travel loan
• Private healthcare (Eligible after 12m)
• Bicycle Loan Scheme
• Retailer discounts
• Employee Assistance Programme

About Bupa

Part of a Globally Trusted Healthcare Group When you join King Edward VII, you also become part of Bupa - a global healthcare leader with the scale, stability and expertise of a major international brand. Being backed by Bupa means access to an extensive network of clinical and operational specialists, shared best practice from across the organisation, and the support of well-established systems that help you grow, develop and deliver exceptional care. Our size gives us strength, while our purpose keeps us personal. We champion diversity and want our people to reflect the communities we serve. Everyone is encouraged to "Be you at Bupa", and we actively welcome colleagues from all backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/ assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. If you require information regarding this role in an alternative format, please email: [e-mail] Time Type: Full time Job Area: Finance & Accounting