Pathway Team Leader

University Hospitals of Derby and Burton NHS Foundation Trust; East Midlands; On-site; GBP 32,000 - 42,000; Full time

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Pathway Team Leader to lead the imaging admin team, drive HR processes, and work with clinical managers to ensure efficient service delivery across sites. You will develop protocols, train staff, and recruit to strengthen the administration function.

The role requires strong communication, leadership skills, and the ability to manage competing priorities in a busy healthcare environment.

Qualifications

• GCSE English at A-C level or equivalent with strong written/verbal skills.
• Advanced IT literacy with experience across IT applications, particularly Excel.
• NVQ III in Business Administration or equivalent knowledge and skills.

Responsibilities

• Lead the admin team and oversee HR processes within the department.
• Support in recruitment and staff retention initiatives.
• Develop and implement admin protocols and workflows to improve service delivery.
• Collaborate with clinical and non-clinical colleagues to plan service needs.
• Ensure effective cross-site coordination and leadership with Pathway Team Leader colleagues.

Skills

Communication skills

Organisational skills

Ability to work under pressure

Education

GCSE English (A-C)

NVQ III in Business Administration

Advanced IT literacy

Tools

Microsoft Office

Patient Administration Systems

Job description

University Hospitals of Derby and Burton NHS Foundation Trust

Pathway Team Leader

The closing date is 28 October 2026

An opportunity has arisen within the Imaging Department to be a Pathway Team Leader, supporting across UHDB Imaging sites. Primary base will be discussed at interview, but it will include cross site working. This is a great opportunity to expand on your leadership knowledge and experience. You will be working alongside Pathway Team Leader colleagues and managing an Admin team together with collaborative working with our Clinical teams and Clinical Managers.

Main duties of the job

You will need to have demonstrable communication & relationship skills, be an enthusiastic & motivated leader & team player, with problem solving skills. You will require high levels of tact, diplomacy & confidentiality, with the ability to prioritise your own workload effectively to enabling you to day to day manage.

• Working alongside Clinical managers to ensure effective service delivery including utilisation of capacity and assessing demand.
• Implementing and developing admin protocols and processes.
• Managing our administration staff. Including involvement in HR processes.
• Supporting in the delivery of training and developing our admin teams.
• Actively involved in recruitment and retention of admin staff.
• Collaborative working with both clinical and non clinical colleagues to develop our service needs
• Working alongside Pathway Team Leader colleagues to maintain and develop our service.

Closing date of applications: 28 October 2026

Interview date: 11 November 2026

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Job responsibilities

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI-generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Please note this position is not eligible for sponsorship. Applicants must be able to demonstrate an existing and ongoing right to work in the UK for the duration of the contract without sponsorship from the Trust.

Person Specification

Education, Training and Qualifications

• A good standard of English to GCSE/O Level (A-C grade) or equivalent with evidence of excellent written and verbal communication skills
• Advanced level IT literacy with experience of using a range of IT applications, particularly Exce
• NVQ III in Business Administration or equivalent knowledge and skills

Experience & Knowledge

• Previous experience working in a busy/demanding administrative role
• Experience of working in a supervisory capacity
• Knowledge and experience of working with RTT (Referral to Treatment) waiting list procedures
• Experience of providing waiting list reports for management teams
• Experience of taking, transcribing and distributing departmental meeting minutes
• Knowledge of Patient Administration Systems
• Experience in training and developing staff

Skills and Ability

• Ability to work under pressure and meet strict deadlines
• Excellent organisational skills with the ability to organise workload effectively and prioritise to meet deadlines
• Ability to work individually or as part of a team and demonstrate effective time management skills

Communications, Planning, Organisational & Interpersonal Skills

• Evidence of prioritising, working under pressure and managing workload
• Ability to communicate routine information with members of the team, patients and carers
• Ability to communicate verbally and in writing using persuasion, negotiation and tact
• Demonstrates adaptability to changing situations and an eagerness to learn

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust