Pathway Co-ordinator | University Hospitals of Leicester NHS Trust

University Hospitals of Leicester; Leicester; In loco; GBP 21.000 - 25.000; Tempo pieno

Descrizione del lavoro

University Hospitals of Leicester NHS Trust seeks a Pathway Co-ordinator for the Dermatology department. The role is full-time at our new St Peter’s Health Centre site in Leicester, supporting patient flow through outpatient services and preparation of medical notes.

You will work closely with Dermatology consultants and nurse specialists, requiring excellent communication, deadline-driven performance, and accurate keyboard skills to ensure timely appointments and accurate record-keeping.

Competenze

• Excellent communication skills.
• Ability to work to deadlines and manage multiple tasks.

Mansioni

• Distribute referrals to relevant consultants for grading.
• Ensure patients are added to waiting lists and letters are sent per Trust policy.
• Liaise with consultants for urgent appointments.
• Be aware of overseas visitors or private patients and notify relevant departments.
• Prepare and sit clinic sessions multiple times a week.

Conoscenze

Communication skills

Deadline-driven

Keyboard skills

Descrizione del lavoro

Pathway Co-ordinator | University Hospitals of Leicester NHS Trust

An exciting opportunity for a pathway coordinator has opened up within Dermatology

The Dermatology Admin team at UHL are looking for a full time Pathway co-ordinator to work Monday to Friday at our new site St Peter’s Health Centre Leicester. This is a varied and interesting role and you will be responsible for the flow of patients through the outpatients department and the preparation of medical notes, booking and cancelling ofappointments.

You will also be working very closely with the Dermatology consultants and nurse specialists. You must possess excellent communication skills, working with deadlines and accurate keyboard skills are essential qualities we are looking for.

• To be responsible for giving out referrals to relevant consultants for grading.
• To be responsible for ensuring patients are put on to relevant consultant’s waiting list and appropriate letters are sent out in keeping with Trust Policy.
• To be responsible for liaising with consultants for urgent appointments.
• To be aware of any overseas visitor or private patients that are referred and notifying relevant department.

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact,
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive,
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

• To ensure that all patients are booked for relevant consultants when making appointments.
• Liaise with wards and medical secretaries in connection with changes to appointments or reduction of clinics.
• Responsible for queries and enquiries regarding appointments.
• To deal efficiently diagnostic test request forms.
• To be responsible for the timeliness, accuracy and integrity of the data which is recorded on paper and electronic systems.
• To ensure that case note tracking is complete and accurate.
• To ensure that all investigation results are signed by a member of the medical staff before filing in case notes.
• To follow up any investigations and results not received to prevent unnecessary delays to patients
• Ensure all department phone calls are answered
• Prepping and sitting clinic multiple times a week