Pathway Coordinator - Endoscopy | University Hospitals of Derby and Burton NHS Foundation Trust

University Hospitals of Derby and Burton NHS Foundation Trust; East Midlands; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Development opportunities

Recruitment support to join the team

Staff benefits package (EAP, gym, on‑s

Site fitness classes and car schemes

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Pathway Co-ordinator to support the Endoscopy waiting list service and related administrative tasks. The role involves liaising with consultants, booking appointments, inputting data and ensuring timely notification to patients.

You should hold GCSE English and demonstrate advanced IT literacy with experience using various IT applications.

Qualifications

• Educated to GCSE English standard with literacy skills to operate IT systems efficiently.
• Advanced IT literacy and experience using a range of IT applications.
• Ability to provide accurate waiting list administration and data input.

Responsibilities

• Provide an efficient Endoscopy waiting list service for consultants and teams.
• Cover reception duties as required.
• Input patient information onto IT systems and prepare daily waiting lists.
• Contact patients to arrange appointment dates following Booking Policy.
• Prepare and send notification letters and ensure notes/results are available prior to attendance.
• Liaise with wards and departments and escalate urgent issues to a senior manager.
• Undertake Trust required training and adhere to national guidelines.

Skills

IT literacy

Education

GCSE English

Tools

IT systems

Job description

Pathway Coordinator - Endoscopy | University Hospitals of Derby and Burton NHS Foundation Trust

Company: University Hospitals of Derby and Burton NHS Foundation Trust

An opportunity has arisen for an enthusiastic, flexible, and motivated individual to join our Endoscopy administration team in a Pathway Co-ordinator role.

You should be educated to a good standard of English to GCSE or equivalent and have an advanced level of IT literacy with experience of using a range of IT applications.

To provide an efficient Endoscopy waiting list service to the consultants and their teams working flexibly with or alongside waiting list staff, consultants and other teams as required. Covering the reception area will also be part of this role on occasion.

You must have read the contents of the Job Description and feel confident that you are able to fulfil the requirements.

There is one post available:

• To act as the point of contact for patients and medical staff on behalf of the consultant and his/her team ensuring that all queries are resolved with skill, sensitivity and in a courteous and professional manner.
• Responsible for the monitoring / selection of future waiting list patients.
• An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhered to these policies according to National Trust Guidelines.
• Input patient information onto the various IT systems.
• Prepare and print daily waiting lists as appropriate.
• Contact patients to arrange appointment dates in accordance with the Trust’s Booking Policy.
• Ensure that waiting lists are compiled with the appropriate case mix following the booking rules
• Prepare and send out (with minimum delay) notification letters to those patients selected for inpatient or outpatient appointment, notifying patients by telephone when necessary.
• Ensure that notes and results are prepared and available prior to the patient episode or admission.
• Liaise effectively with wards and departments within the hospital.
• To escape any urgent problems to a senior manager.
• Undertake necessary training as and when required by the Trust.

Closing date of applications: 22 October 2026

Interview date: 06 November 2026

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4thbusiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Skilled worker: Health and Care Visa | NHS Employers

Please note this position is not eligible for sponsorship. Applicants must be able to demonstrate an existing and ongoing right to work in the UK for the duration of the contract without sponsorship from the Trust.

This advert closes on Thursday 22 Oct 2026