Pastoral Welfare & Student Reception Lead

Ealing Council; Southall; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

CPD programmes

Wellbeing package

Onsite parking

Cycle to Work Scheme

Job summary

Dormers Wells High School in London is seeking a dynamic Welfare Officer and Student Receptionist to join our administration team. The role focuses on pastoral care and front-of-house support for students, staff and visitors, starting ASAP.

You will work within a diverse 11–18 academy, maintain confidentiality, communicate clearly with children and parents, and contribute to a supportive, well-organised school environment with opportunities for CPD.

Qualifications

• Excellent communication skills to children, parents, and external agencies.
• Strong organisational and interpersonal skills.
• Ability to maintain confidentiality at all times.

Responsibilities

• Be able to communicate effectively and accurately both orally and in writing to children, parents / carers and other external agencies.
• Be welcoming and professional.
• Be flexible and hardworking and able to work under pressure.
• Be able to follow Trust procedures and use their own initiative as required and be a good team player.
• Have good organisational and interpersonal skills and be able to maintain confidentiality at all times.

Skills

Communication

Organisation

Confidentiality

Teamwork

Job description

Dormers Wells High School in London is seeking a dynamic Welfare Officer and Student Receptionist to join our administration team. The role focuses on pastoral care and front-of-house support for students, staff and visitors, starting ASAP.

You will work within a diverse 11–18 academy, maintain confidentiality, communicate clearly with children and parents, and contribute to a supportive, well-organised school environment with opportunities for CPD.