Pastoral Support Worker - Secondary School

Tradewind Recruitment LTD.; Lancashire; On-site; GBP 17,000 - 24,000; Full time

Job summary

Tradewind Recruitment LTD. is seeking a dedicated Pastoral Support Worker to join a caring secondary school in Blackpool. You will support students aged 11–16 facing social, emotional, behavioural, or attendance challenges to stay engaged with learning.

Based in Blackpool, the role involves working with Heads of Year, safeguarding, and external partners to create a calm, inclusive environment where every pupil can thrive during standard school hours.

Qualifications

• Experience in a pastoral, behaviour support, youth work or learning mentor role in education or youth settings.
• Excellent interpersonal skills with the ability to build trust with adolescents while maintaining firm boundaries.
• Confident in behaviour management, restorative approaches and de-escalation techniques.

Responsibilities

• Provide 1:1 and small-group pastoral interventions for students with emotional or behavioural needs.
• Act as a first responder to classroom disruptions using restorative conversations.
• Monitor attendance, punctuality and behaviour data to support re-engagement plans.
• Facilitate mediation and restorative sessions to resolve conflicts among peers.
• Serve as a key contact for parents, building strong school-home partnerships.
• Collaborate with DSL, SENCO, Heads of Year and external services.

Skills

Pastoral support

Behaviour management

Restorative practice

Relationship building

Safeguarding awareness

Job description

Are you an empathetic, firm, and proactive pastoral practitioner looking to make a lasting difference in Blackpool? We are recruiting a dedicated Pastoral Support Worker / Pastoral Manager to join a caring, community-focused secondary school in Blackpool. In this vital role, you will be the go-to person for students (ages 11-16) facing social, emotional, behavioural, or attendance hurdles. Working alongside Heads of Year and the safeguarding team, you will help break down barriers to education, resolve conflicts, and create a calm, supportive environment where every young person feels valued and understood.

Key Responsibilities

• Provide tailored 1:1 and small-group pastoral interventions for students dealing with emotional dysregulation, anxiety, low confidence, or social difficulties.
• Act as a first responder for classroom disruptions, using restorative conversations and de-escalation strategies to help pupils regulate and re-engage with lessons.
• Monitor student attendance, punctuality, and behaviour data, proactively putting re-engagement plans into place.
• Facilitate mediation and restorative justice sessions to resolve peer conflicts and friendship breakdowns.
• Act as a reliable point of contact for parents and carers, building strong school-home partnerships.
• Work in close alignment with the Designated Safeguarding Lead (DSL), SENCO, Heads of Year, and external multi‑agency teams (Social Care, CASHER, youth services).

Candidate Profile & Requirements

• Experience: Proven experience in a pastoral, behaviour support, youth work, family support, or learning mentor role within an education or youth‑centred setting.
• Communication & Boundaries: Excellent interpersonal skills with the ability to build high‑trust relationships with adolescents while maintaining firm, fair boundaries.
• Conflict Resolution: Confident in behaviour management, restorative practice, and de‑escalation techniques; Team Teach or similar positive handling training is advantageous.
• Mindset: Resilient, compassionate, calm under pressure, and non‑judgemental.
• Safeguarding: An Enhanced Child Workforce DBS registered on the Update Service (or willingness to complete one immediately) and a full, verifiable work history.
• Location: Based in or commutable across Blackpool and the Fylde Coast (FY1‑FY4, Lytham, St Annes, Thornton‑Cleveleys, Poulton‑le‑Fylde).

Why Join This School?

• Meaningful Daily Impact: Directly influence the wellbeing, attendance, and educational outcomes of Blackpool's young people.
• Dedicated Team: Work as part of an established, well‑resourced pastoral and inclusion team.
• Work‑Life Balance: Monday to Friday, standard school hours only-no evenings, shift work, or weekends, plus all school holidays off.
• Weekly PAYE Pay: Reliable, transparent daily rates paid directly every Friday with no umbrella fees.