Pastoral Support Officer

Teaching Vacancies; Downham Market; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

High-quality CPD and clear career dev.

Wellbeing support and employee help

Family-friendly policies and flexible

Generous pension schemes

Job summary

Teaching Vacancies is seeking a compassionate and proactive Pastoral Support Officer to work with families and pupils at a Downham Market school. You will provide early intervention and pastoral support to remove barriers to learning, working with parents, staff and external agencies to promote wellbeing and attendance.

You will have Level 2 English and Maths, Level 3 Education, and DSL training or willingness to undertake it, with strong communication and safeguarding commitments at the core of

Qualifications

• Level 2 English and Maths qualification is required.
• Level 3 qualification in Education or equivalent.
• DSL training or willingness to undertake training.
• Strong communication and interpersonal skills are essential.
• Experience in education, social services/welfare or voluntary sector is preferred.
• Knowledge of social and emotional factors affecting learning.
• Commitment to safeguarding and pupil wellbeing.

Responsibilities

• Provide early intervention and pastoral support to help pupils overcome barriers to learning.
• Work closely with families, Academy staff and external agencies to promote wellbeing and positive attendance.
• Support inclusion and improve educational outcomes.

Skills

Strong communication and interpersonal

Knowledge of social and emotional canf

Safeguarding commitment

Education

Level 2 English and Maths

Level 3 Education or equivalent

Job description

What skills and experience we're looking for

We are seeking a compassionate and proactive Pastoral Support Officer to work closely with families, providing early intervention and pastoral support to help pupils overcome barriers to success. Working collaboratively with parents, Academy staff, and external agencies, you will strengthen engagement in education, promote positive attendance, and support children and families to achieve improved wellbeing, inclusion and educational outcomes.

About You

• Level 2 qualification in English and Maths.
• Level 3 qualification in Education, or equivalent.
• Designated Safeguarding Lead (DSL) training, or willing to undertake.
• Strong communication and interpersonal skills.
• Experience within the field of education, social services/welfare or the voluntary sector.
• Knowledge of the social and emotional factors that affect a child's capacity to learn.
• A commitment to safeguarding and supporting the wellbeing of pupils.

What the school offers its staff

At Eastern Multi-Academy Trust (EMAT), we believe that every child deserves an excellent education – and that starts with exceptional staff.

Nelson Academy is committed to fostering an inclusive and high‑achieving learning environment in the heart of Downham Market. We work closely with our community and families to ensure every child reaches their full potential through a culture of excellence, opportunity, and high expectations. Our mission focuses on raising aspirations, embracing challenges, and transforming lives through education. Join us to be part of a school that values every individual and strives for outstanding outcomes.

Why Join Us?

At EMAT, you’ll be part of a supportive, forward‑thinking Trust that invests in its people and we offer all employees:

• A leadership team who listen and act on feedback.
• High‑quality CPD and clear career development pathways.
• A highly trained team to support learning.
• Wellbeing support, including access to employee assistance programmes.
• Family‑friendly policies and flexible working opportunities.
• Being part of a Trust that values inclusion, diversity, and collaboration.
• Peace of mind with some of the most generous pension schemes in the job market.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.