Pastoral & Student Wellbeing Officer

MyNewTerm; Ellesmere; On-site; GBP 22,000 - 28,000; Full time

Job summary

MyNewTerm in the United Kingdom is seeking a dedicated Pastoral Support Officer to join the academy's Pastoral Team. You will monitor student wellbeing, analyse attendance data, arrange meetings with staff, parents and external agencies, and coordinate transitions between year groups to support smooth progression.

You will handle safeguarding duties, track behaviour, provide restorative conversations, and assist with admissions and rewards programmes, working closely with Year Leaders and SLT to

Responsibilities

• Academic Monitoring and Intervention: Identify students at risk of underachievement via data analysis (including attendance) and devise bespoke strategies and interventions.
• Arrange meetings with parents, staff, students and outside agencies to discuss underachievement or pastoral issues.
• Mentor students individually or in groups, coordinating with form tutors and YEAR LEADER as needed.
• Provide regular mentoring to CLA students, prepare for PEP meetings, review targets and attend PEP meetings.
• Identify and track progress of specific groups using the academy’s tracking software.
• Collect, enter and use academy data to support analysis and presentation.
• Organise, track and evaluate pastoral interventions.
• Support pastoral administration and analysis of reports.
• Liaise with A&W manager to support students who are poor attenders.
• Lead on in-year admissions administration including tours, paperwork, induction, and transition into the academy.
• Support and Consequences: Act as initial contact for incidents unless escalation is required; gather information and log it; support restorative work with students.
• Conduct post-consequence meetings to explore underlying factors and support Year Leader actions.
• Communicate with parents, staff and students to keep them informed about pastoral concerns and celebrate successes.
• Support the rewards programme and recognise student achievements, attendance, effort and conduct.
• Support Year Leaders with year 6-7 transition procedures and in-year transition events; assist with Careers education and internal exams.
• Support students with social, emotional, or mental health difficulties through regular check-ins and signposting to services.
• Safeguarding and Welfare: Provide support for disadvantaged students and communicate with parents; attend relevant meetings.
• Follow GDPR and data protection procedures; record safeguarding concerns in CPOMS.
• Undertake safeguarding training and follow procedures.
• Record safeguarding concerns in CPOMS.
• Hold one-to-one wellbeing meetings with students and signpost to appropriate services.
• Support referrals to external agencies per safeguarding procedures.
• Assist with tasks for DSL, Lead Practitioner for Safeguarding, Year Leaders and Attendance and Welfare Manager.
• Other: Attend Pastoral Team/Staff Development meetings, parents’ evenings, PD Days/Twilights and school trips; participate in duty rota and lunch detentions; supervise classes during staff absences; undertake other duties as directed by Year Leader/SLT.

Job description

MyNewTerm in the United Kingdom is seeking a dedicated Pastoral Support Officer to join the academy's Pastoral Team. You will monitor student wellbeing, analyse attendance data, arrange meetings with staff, parents and external agencies, and coordinate transitions between year groups to support smooth progression.

You will handle safeguarding duties, track behaviour, provide restorative conversations, and assist with admissions and rewards programmes, working closely with Year Leaders and SLT to