Pastoral Support Officer — Student Wellbeing & Attendance

Cottenham Village College; Cambridge; On-site; GBP 24,000 - 26,000; Part time

Job summary

Cottenham Village College is recruiting a part-time Pastoral Support Officer to help shape a positive student experience across the academy day. You will work with Heads of Year and the pastoral team to support behaviour management, safeguarding and attendance, while ensuring learning continuity for students in internal suspension and RESET provision.

Strong organisational and communication skills are essential, with a calm, proactive approach to safeguarding and wellbeing.

Qualifications

• Experience with children or young people in a school or pastoral setting.
• Ability to manage behaviour calmly in challenging situations.
• Strong organisational, administrative and record-keeping skills.
• Effective communication with students, families, staff and external agencies.
• Commitment to safeguarding, wellbeing and professional standards.

Responsibilities

• Support behaviour management across the academy, including supervision before and after the school day.
• Work closely with Heads of Year, DSLs and senior leaders to support student wellbeing, safeguarding and pastoral needs.
• Triage and manage students in the RESET base, maintaining accurate records and ensuring learning continuity.
• Monitor attendance, follow up concerns and escalation issues in line with academy policy.
• Liaise with parents/carers regarding pastoral matters, detentions and suspensions, ensuring clear and professional communication.
• Process suspensions, organise work packs and coordinate the return and distribution of completed work.
• Maintain accurate pastoral records on Bromcom and produce reports as required.
• Support first aid provision and contribute fully to meetings, events and the wider life of the college.

Skills

Experience with children/young people

Behaviour management

Administrative & record-keeping

Communication with students & families

Safeguarding focus

Tools

Bromcom

Job description

Cottenham Village College is recruiting a part-time Pastoral Support Officer to help shape a positive student experience across the academy day. You will work with Heads of Year and the pastoral team to support behaviour management, safeguarding and attendance, while ensuring learning continuity for students in internal suspension and RESET provision.

Strong organisational and communication skills are essential, with a calm, proactive approach to safeguarding and wellbeing.