Pastoral Assistant (Student Services)

Shorefields; Witham; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Lift Maltings is seeking a dedicated Pastoral Assistant to join our Student Services team. You will provide pastoral care, first aid support, and help maintain safeguarding records to ensure every student feels safe and valued.

Based at Lift Maltings in Witham, you will work with students, families and staff to promote wellbeing, attendance and positive behaviour, while coordinating support across the school to create a welcoming and well-organised environment.

Qualifications

• GCSE maths and English (grade 4) or equivalent.
• Background motivating students and promoting high expectations.
• Strong organisational skills with the ability to manage competing priorities and keep accurate records.
• Ability to respond calmly to medical or welfare situations.
• Ability to build trusted relationships with students, families and colleagues.
• Non-judgemental, caring approach with a passion for supporting young people.

Responsibilities

• Provide pastoral support to students, including those in 'at risk' groups, and help create plans to support wellbeing and integration.
• Offer first aid and support safe storage and administration of medication in line with school procedures.
• Communicate pastoral, behaviour and attendance concerns with families and colleagues, coordinating support as needed.
• Support the school's behaviour and attendance policies and help monitor patterns to improve outcomes.
• Maintain accurate and confidential student records on the MIS to support safeguarding and welfare.
• Be a welcoming, approachable point of contact in Student Services for students, parents, carers and visitors.

Skills

Pastoral support

First aid

Record keeping

Empathy

Education

GCSE Maths

GCSE English

Tools

MIS systems

Job description

Position Start Date: 30/11/2026 Contract Type: Full-time Contract Term: Permanent

Application Close: 01/11/2026 Midnight Date of Interviews: TBC

We're looking for a pastoral assistant to join our Student Services team and help shape a caring, supportive environment where every student can thrive.

In this role, you'll work closely with students, families and colleagues to support wellbeing, promote positive behaviour, and ensure high attendance. You'll be a welcoming face in Student Services, providing day-to-day support, first aid assistance, and pastoral care to help students feel safe, valued and ready to learn.

This is a varied and rewarding role. You'll support students who need extra help, work with colleagues across the school to coordinate care, and help maintain accurate records so every student receives timely support. You'll also help with school duty, liaise with families, and ensure Student Services runs smoothly as a welcoming and organised space.

Key responsibilities
You'll be responsible for:

• providing pastoral support to students, including those in 'at risk' groups, and helping create plans to support their wellbeing and integration into daily school life;
• offering first aid assistance and supporting the safe storage and administration of medication in line with school procedures;
• working with families and colleagues to communicate pastoral, behaviour and attendance concerns, and coordinate support where needed;
• supporting the school's behaviour and attendance policies, helping monitor patterns and implement strategies to improve outcomes;
• maintaining accurate and confidential student records on our management information systems, ensuring information is up to date to support safeguarding and welfare; and
• acting as a welcoming and approachable point of contact in Student Services for students, parents, carers and visitors.

What we're looking for
We're looking for someone who:

• holds GCSE maths and English (grade 4) or equivalent;
• brings background in motivating students and promoting high expectations;
• has strong organisational skills and the ability to manage competing priorities while maintaining accurate records;
• can respond calmly and appropriately to student medical or welfare situations, escalating concerns where necessary;
• has the ability to build trusted relationships with students, families and colleagues, and communicate effectively with warmth and empathy; and
• shows a non-judgemental, caring approach and a genuine passion for supporting all young people.

You’ll be willing to complete relevant first aid and medication training, and you’ll have basic IT skills. Background using school management information systems, working in a school setting, or providing first aid or student welfare support would be helpful but isn’t essential.

Does this sound like the role for you?

About our school
Lift Maltings is an 11-16 school based in Witham, Essex. Situated between the cities of Chelmsford and Colchester, the school has 900 students on roll and benefits from a modern, purpose-built site opened in 2011. With excellent transport links to London, our staff and students can take full advantage of the wealth of opportunities the capital provides. Free car parking facilities are available on site.

Who is Lift Schools?
Lift Schools is made up of 62 primary, secondary and special schools, educating more than 35,000 pupils across the country. We believe education can transform lives - and we want every child in our schools to achieve their full potential.

How we support you
We want you to feel supported, valued and able to grow throughout your career with Lift Schools. From high-quality professional development and career progression to wellbeing support and opportunities to connect and collaborate across our network, we invest in you so you can do your best work.

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is in line with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Information about the School

Lift Maltings is a mixed secondary school in Witham, Essex and is part of Lift Schools, a national network of schools created to provide thousands of students with the best possible education.

Our core purpose is to provide our students with a well rounded learning experience that is of the highest standard so that they can stand shoulder to shoulder with others confidently.

It is our aim to instil the ambition in our students that they need to achieve that their aspirations and goals, and for those aspirations to not be limited by any preconceptions they or other may have of them. Our students should leave us at Lift Maltings feeling empowered to do absolutely anything they have their mind set on be that academically or personally.

Who is Lift Schools?

Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.

Our mission:

• We will provide an excellent education to every child, in every classroom, every day.
• With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives.
• We will work with others beyond our network to benefit more children and communities.

All appointments are subject to safer recruitment requirements to ensure the safeguarding of children and young people. All positions will involve appropriate checks and clearances.

Laurence Johnson
Maltings Academy
Spinks Lane, Witham
Essex, CM8 1EP Telephone: [phone]
Email: [e-mail]

Pastoral Assistant

The Hawthorns School, Chelmsford Closing: 30/10/2026 Midday