Pastoral Assistant (Student Services)

Lift Schools; Witham; Hybrid; GBP 20,000 - 23,000; Full time

Job summary

Lift Maltings is part of Lift Schools, a network of schools. We seek a Pastoral Assistant to join our Student Services team in Witham to support wellbeing, attendance and welfare across students.

You will work with students, families and staff, provide day-to-day support and first aid, and coordinate care while keeping confidential records and helping the space run smoothly.

Qualifications

• GCSE maths and English (grade 4) or equivalent.
• Background in motivating students and promoting high expectations.
• Strong organisational skills with multiple priorities and accurate records.
• Can respond calmly to medical/welfare situations and escalate when needed.
• Ability to build trusted relationships with students, families and colleagues with empathy.
• Non-judgemental, caring approach and passion for supporting all young people.
• Willing to complete first aid/medication training; basic IT skills; MIS experience helpful.

Responsibilities

• Provide pastoral support to students, including those in 'at risk' groups.
• Offer first aid and manage storage/medication per procedures.
• Communicate concerns with families and colleagues; coordinate support.
• Support behaviour and attendance policies; monitor patterns.
• Maintain accurate, confidential student records in MIS.
• Be a welcoming, approachable point of contact in Student Services.

Skills

Pastoral support

Motivating students

Organisation

Calm under pressure

Relationship building

Empathy & care

IT basics

Education

GCSE Maths & English (grade 4)

Tools

School MIS

Basic IT skills

Job description

We're looking for a pastoral assistant to join our Student Services team and help shape a caring, supportive environment where every student can thrive.

In this role, you'll work closely with students, families and colleagues to support wellbeing, promote positive behaviour, and ensure high attendance. You'll be a welcoming face in Student Services, providing day-to-day support, first aid assistance, and pastoral care to help students feel safe, valued and ready to learn.

This is a varied and rewarding role. You'll support students who need extra help, work with colleagues across the school to coordinate care, and help maintain accurate records so every student receives timely support. You'll also help with school duty, liaise with families, and ensure Student Services runs smoothly as a welcoming and organised space.

Key responsibilities

You'll be responsible for:

• providing pastoral support to students, including those in 'at risk' groups, and helping create plans to support their wellbeing and integration into daily school life;
• offering first aid assistance and supporting the safe storage and administration of medication in line with school procedures;
• working with families and colleagues to communicate pastoral, behaviour and attendance concerns, and coordinate support where needed;
• supporting the school's behaviour and attendance policies, helping monitor patterns and implement strategies to improve outcomes;
• maintaining accurate and confidential student records on our management information systems, ensuring information is up to date to support safeguarding and welfare; and
• acting as a welcoming and approachable point of contact in Student Services for students, parents, carers and visitors.

What we're looking for

We're looking for someone who:

• holds GCSE maths and English (grade 4) or equivalent;
• brings background in motivating students and promoting high expectations;
• has strong organisational skills and the ability to manage competing priorities while maintaining accurate records;
• can respond calmly and appropriately to student medical or welfare situations, escalating concerns where necessary;
• has the ability to build trusted relationships with students, families and colleagues, and communicate effectively with warmth and empathy; and
• shows a non-judgemental, caring approach and a genuine passion for supporting all young people.

You’ll be willing to complete relevant first aid and medication training, and you’ll have basic IT skills. Background using school management information systems, working in a school setting, or providing first aid or student welfare support would be helpful but isn’t essential.

Does this sound like the role for you?

About our school

Lift Maltings is an 11-16 school based in Witham, Essex. Situated between the cities of Chelmsford and Colchester, the school has 900 students on roll and benefits from a modern, purpose-built site opened in 2011. With excellent transport links to London, our staff and students can take full advantage of the wealth of opportunities the capital provides. Free car parking facilities are available on site.

Visits to the school are warmly encouraged. For an informal discussion about the post, please contact Luke Harper, School Operations Manager, at [e-mail]

Who is Lift Schools?

Lift Schools is made up of 62 primary, secondary and special schools, educating more than 35,000 pupils across the country. We believe education can transform lives - and we want every child in our schools to achieve their full potential.

How we support you

We want you to feel supported, valued and able to grow throughout your career with Lift Schools. From high-quality professional development and career progression to wellbeing support and opportunities to connect and collaborate across our network, we invest in you so you can do your best work. Discover how we'll support you to thrive, develop and grow your career in the way that's right for you: How we support you.

• Safer Recruitment Statement - September 2026.pdf
• Pastoral Assistant (Student Services) JD_PS MTA 26 .pdf